In 2009, I had a charge off with them in the amount of $44, which I disputed because I thought I had already paid it. But I paid it because it might have been an oversight on my part. After all, it was only $44, no big deal. Anyway, I started service with them and continued until late 2012. This time I made sure the closing bill was paid and even had them mail receipts. So that is all clear. However, that old charge off from 2009 is still on my credit report. They list it as paid but I would like it off. What should I do to try to get it off?