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Showing results for tags 'Retention'.
We can use a thread for retention offers. Basically, if you have an annual fee card, you can call the card provider to see if they can offer something so that you won't close the card. FT has several such threads. Usually one per bank. Sometime one for a single card like the Starwood Amex. CB is more in the all banks, but for one year style, so here it is. For a limited time only, there is a bonus year for this thread! Post 2014 too! It seems that the best offers are received after the annual fee has posted. 60 days after the annual fee posts is reported to be how long you have t
Hi. Anyone ever had any luck offsetting an AMEX annual fee or getting some kind of a retention bonus? I recently called the main line with regard to an annual fee on my BCP, and both the CSR and a supervisor told me that there was nothing they could do or offer me, despite my suggestion that I was seriously considering cancelling or at least downgrading the card to the no-annual-fee version. Just wondering if I should try my luck again with a different CSR or if there is a different number that I should call that would be more successful. As always, any feedback and help is greatly a