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Showing results for tags 'Retention'.
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We can use a thread for retention offers. Basically, if you have an annual fee card, you can call the card provider to see if they can offer something so that you won't close the card. FT has several such threads. Usually one per bank. Sometime one for a single card like the Starwood Amex. CB is more in the all banks, but for one year style, so here it is. For a limited time only, there is a bonus year for this thread! Post 2014 too! It seems that the best offers are received after the annual fee has posted. 60 days after the annual fee posts is reported to be how long you have to cancel the card and get the annual fee back. YMMV. Some examples of retention offers: Amex PRG - 15,000 points, plus 5,000 more points after spending $3K Amex Starwood - 3,000 points with no spend requirement Barclay's Arrival Plus - Usually nothing but an option to downgrade Barclay's U.S. Air - Annual fee waived Chase British Airways - 9,000 Avios for spending $1,500 in three months Chase Sapphire Preferred - Usually nothing but an option to downgrade Citi AA Platinum - $95 credit after spending $95 within two billing cycles Please note that even though the above have been reported, there is no guarantee that they'll be offered. Please post the following info: 1) Bank 2) Product 3) Phone number used 4) Annual Fee 5) How long you've had the card 6) Your spend on that card for the previous year
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Hi. Anyone ever had any luck offsetting an AMEX annual fee or getting some kind of a retention bonus? I recently called the main line with regard to an annual fee on my BCP, and both the CSR and a supervisor told me that there was nothing they could do or offer me, despite my suggestion that I was seriously considering cancelling or at least downgrading the card to the no-annual-fee version. Just wondering if I should try my luck again with a different CSR or if there is a different number that I should call that would be more successful. As always, any feedback and help is greatly appreciated. Thanks!
