Something someone posted on "that other forum".
USAA Offering EMV Chip and PIN
01-31-2013 02:05 PM
I just got off the phone with USAA. They're converting my USAA Platinum MasterCard to a Chip and PIN card (actual Chip and PIN, mind you, with an... actual PIN). I didn't really get any details on whether it was available for Visa or Amex cards (likely not?), but I was told
a) it will only come in the black design
b ) it will have a PIN
c) I get one PIN for my account, including AUs/additional cards
d) I can't change the PIN myself
e) card number/rates/rewards will not change
The CSR was not aware of Chip/Sig (she confused it with Visa Signature, which she said "we're beginning to offer to qualified accounts"). I commented that perhaps it was because a large part of their customer base is deployed in Europe and needs maximum compatibility - she agreed this makes sense.