I had a call from Nordstron about an hour ago. It seems someone hacked my on-line acct with them and purchased three very expenses ladies shirts to the tune of close to $800.00 and used an address to ship them to California. They figured this was out of my normal purchases, glad they did. I haven't used the card since last December. I am not a size x-small either...wish I was!
Nordstrom tells me this happens. I have a good security on my computers and have a very hard PW. The perps have my phone number now! Since they were able to access my account they also have my home and work address. Now I am scared!
Order cancelled. new card issues. Logon PW changed.
They said to file with my local Police.
I did change the PW to something very hard, and yes I wrote it down. I also changed my Cap One PW as well.
I have the perps address and googled it. It is in Santa Ana, CA. I looked it up on the Orange Co tax records, and someone lives there but I don't have a name. It also could be a "drop" house.
What more do I need to do? Do I need to freeze all CR and file with FTC for identy fraud?