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Federal Student Aid Ombudsman Group...works?
brodieaa posted a topic in Student Loans2 days ago, after reading about the Ombudsman Group on this forum, I decided to try for myself. I did the online e-mail form to the group and crossed my fingers. The VERY NEXT DAY, I received a phone call/voicemail from someone at the Ombudsman Group who gave me a number to call him back and suggested that he "thinks we will be able to fix some of [my] your problems." He told me I might need to fax in a current copy of my credit report and some other documents, but that we should talk first to figure out the best way to proceed to get everything resolved. Wow! I was delightfully surprised. Issues I pointed out in my email were duplicated Student Loan accounts on my credit report, incorrect payment history, etc...all the stuff we complain about on here everyday. I will keep you guys updated on the progress and plan to call today to see what the Ombudsman Group has to say. On a separate note, Sallie Mae responded to my CMRRR dispute sent to the Wilkes-Barre, PA address through my online Sallie Mae account. They sent me two documents: one said that they could not make any changes to my credit report because everything was reporting accurately; the other was a payment history that only showed each account being paid off (likely when they were sold off to the next organization/office). So, I'm wondering if I can use this latter letter in a dispute to the CRAs to get that crappy payment history fixed on my CR. Again, I'll keep the board posted.