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I filed a complaint against EQ with the FTC for their defective “online service” and/or false advertising. I am planning a CFPB complaint against them for a whole different list of reasons, so I wanted to spread the luv and throw one at the FTC that fully falls under their authority. I’m one of those who has never made it to the C* List, and my softs accumulate until my file jams up and I can’t access my report. EQ Consumer Services tells me EQ Information Services has to fix it; EQ Info Svcs tells me EQ Consumer Svcs has to fix it…BOTH tell me it’s my own fault for pulling my report too often. And no one fixes it until I insist on cancelling. You cannot offer a product, and then blame a consumer for the failure of said product, when the consumer is using the product AS ADVERTISED. This is the second round of this issue with EC, and they picked the wrong week to mess with this consumer. Tune in to my next thread: Counterattack on a Payday Loan Scam Artist
