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Chase closed my account "reputation risk"
Bendel212 posted a topic in Credit ForumHello all, I have utilized and received immense help fixing my credit post-bankruptcy from this forum. Although I never posted, for fear of flames, in the matter of a year I went from the low 500's to 700. As I continued working on my credit, I opened several accounts. Fast forward, I have a 760-770 high limits on 15 cards (11 now) and 2% UTL. The other day I logged on to pay my chase Marriott and Ink ( no balance on my Hyatt or Amtrak cards)and above the account info, A message read "this account has been closed etc." I sent a secure message inquiring as to why. I was told to either call the number on the back of the card or wait for a letter in the mail. I called and the representative informed me that I would have to wait on the letter. I thought thus odd because I had no inquiries, PIF, high FICO and low UTL. I received the letter Friday stating that "continuing the relationship creates possible reputational risk". This time it had a phone number to "Elgin, IL". I phoned and was informed because I had a 11 year old felony, it wasn't serious and I received probation. Non violent, not financial, it had to do with "green Mary Jane". They explained they had uncovered this with a routing audit in there systems and it came up. I explained to her this was extremely old and the offense is now legal in several states. She reiterated that chase can close the accounts at will. Aside from what I've read is there anyway to reverse this decision? I have never posted but this really upsets me, especially if I am now blacklisted. Sorry for a rant post very disappointed that something so long ago is now playing a role in my financial affairs. Any advice would be appreciated. I don't know how to post a picture but I have the letter they sent. Thanks Sorry for any typos I'm using my iPhone.