Jump to content

Sprite1814

Newbies
  • Content Count

    3
  • Joined

  • Last visited

  1. Hi, In May, I checked my Credit Karma report and was shocked to see that both of my scores had sharply dropped. I looked at the explanation as to why and it stated that I had missed a payment but the amount due was 0 and the outstanding balance was 0. I called Barclays and spoke to a very nice agent who was as confused as I was. After some time, she escalated the call to investigations who after quite some time confirmed that Barclays had made an error. After more then 2 hours on the phone, the Barclays rep said that they would contact the credit agencies and let them know a mistake had been made and to correct my report. Ok, cool. Yesterday, I received a letter from Barclays credit disputes group that stated that no the missed payment information is correct and they could not change my report. I immediately called Barclays’s and spoke to another rep. So, turns out I did indeed miss a payment for $4.00 and that they did report it. Ugh! I’m an idiot. 😳 So, here’s the thing. A Barclays’s Rep and their investigations did in May tell me it was their error and they would correct it. I spent over 2 hours on the phone with them that day. The Rep yesterday confirmed that she heard the recording of that call and that the wrong information was given. She said I should write the FCRA group and tell them what happened and perhaps they will grant an exception. Question, do I have any hope in getting this reversed since I did miss the freaking $4.00 payment, but they provided the wrong information in my first call? I really don’t want to waste any more time on this if I’m screwed with this stupid mistake. Thanks!

About Us

Since 2003, creditboards.com has helped thousands of people repair their credit, force abusive collection agents to follow the law, ensure proper reporting by credit reporting agencies, and provided financial education to help avoid the pitfalls that can lead to negative tradelines.
×
×
  • Create New...

Important Information

Guidelines