The Customer service number will transfer you to loan dept- 800-328-5328. BTW, I was denied but they gave me 1k limit on their Platinum Rewards Visa after an underwriter had a look. BK discharged 03/11, 698 EX. Tons of inquires, 5 new TL in the past 2months. 1soft for the savings account and the CC. Also gave me a 2.99 rate on my auto refi with the same pull. My new bank for sure, even with the toy limit on the CC.
Good luck!