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Gudziel
I've just noticed them on my CCT report today. They've never been there before. I've never received a letter from them nor a phone call.

I have student loans with AES aka PHEAA and Sallie Mae, both of which I'm currently in rehab with. So I am unsure what is going on. My FAKO scores have not changed since they were inserted into my reports. But there are now 5 TL's on my reports to EX/TU for USA Funds.

Any help or advice?
Saria
USA Funds is one of your guarantors. See your previous thread here: http://creditboards.com/forums/index.php?s...=407696&hl=

Have you ever pulled your records from the NSLDS, which I think I've suggested? It seems that you have quite a few loans, and there are several players involved. It's also unclear what type of loans they all are. Without this info, there's very little that any of us can do to help.
Leigh No. 5
Ok, this is very frustrating to me. I work for a company owned by Sallie Mae as a division supervisor collecting on federally insured defaulted student loans. Often we hear people say "Well SallieMae never sent me a letter or called me to tell me I was about to default/my forbearance was denied/etc" when in fact the lender considers its to be YOUR responsibility to contact them, and to make sure your demographics are updated. Perhaps they tried to contact you (likely) but were unable to do so because of faulty information.
breeze
QUOTE (Leigh No. 5 @ Oct 7 2009, 10:06 PM) *
Ok, this is very frustrating to me. I work for a company owned by Sallie Mae as a division supervisor collecting on federally insured defaulted student loans. Often we hear people say "Well SallieMae never sent me a letter or called me to tell me I was about to default/my forbearance was denied/etc" when in fact the lender considers its to be YOUR responsibility to contact them, and to make sure your demographics are updated. Perhaps they tried to contact you (likely) but were unable to do so because of faulty information.


Just try take things at face value - most of the people here are wanting to get their situation straightened out. It would be great if you could help them. At this point, all the other stuff is water under the bridge. By the time people make it here, they know they're in trouble, and most of them are already kicking themselves - they don't need someone else to do it for them, ya know? wink.gif

I'm sure it's hard when you've worked on the other side, but you folks are the ones who know the ropes, and can help, if you choose to.
Leigh No. 5
Understood, and I am doing so - but it's a very dangerous mentality to get into when you start saying how it wasn't your fault for one reason or another...that may very well be true, but the lender isn't going to care about what happened, they only want to be paid, and that's why it's dangerous. I've been doing this for over 4 years, and I've seen too many people refuse to do something on their loan (and then things go from bad to worse) because they think it's not their fault. Don't get me wrong, I'm not saying OP is like this, but we need (myself included, I have debts too) to be careful with our mentality - it's a very easy trap to fall into.
hurricanesfans27
QUOTE (Leigh No. 5 @ Oct 7 2009, 09:26 PM) *
Understood, and I am doing so - but it's a very dangerous mentality to get into when you start saying how it wasn't your fault for one reason or another...that may very well be true, but the lender isn't going to care about what happened, they only want to be paid, and that's why it's dangerous. I've been doing this for over 4 years, and I've seen too many people refuse to do something on their loan (and then things go from bad to worse) because they think it's not their fault. Don't get me wrong, I'm not saying OP is like this, but we need (myself included, I have debts too) to be careful with our mentality - it's a very easy trap to fall into.




Got any options for the OP?
Leigh No. 5
From what I understand of the OP's post, he isn't sure what loans he has and where they're at. To find out who actually has your loans OP, there is a loan locator number you can call to find out for sure. Call them up, give them your social (don't worry, all student loans are tracked this way, and the number goes to the Dpt. of Education), and they'll tell you where all of your loans are. I think they're open until 11PM EST. The number is 800.433.3243
Saria
Welcome, Leigh. I'm sure that your perspective could potentially prove to be helpful around here, as long as you take Breeze's post seriously and understand the position that most posters here are in. If you take the time to read back through Gudziel's posts, I'm sure you'll see that it is, indeed, quite unclear both to Gudziel and the rest of us exactly what types of loans are involved, who currently holds each one, etc. Upon careful reading, you should also notice that Gudziel has never suggested anything along the lines of refusing to pay a student loan, as is the case with most posters in this subforum. Thanks for seconding my recommendation to get this cleared up so that we can, hopefully, all work together to help the OP get this resolved.
LynnInMN
From what I am reading of the OP's initial post, they are under the assumption they are in rehab with Sallie Mae/PHEAA/AES. This kind of shows me that they are not reading the letters that they have been receiving that names the guarantor has the current holder of the loan and not a lender/servicer.

Leigh is correct. Most borrowers do assume a lot and don't read the mail or notices they receive. There is a mentality and I saw it for years.
Gudziel
QUOTE (Leigh No. 5 @ Oct 7 2009, 10:34 PM) *
From what I understand of the OP's post, he isn't sure what loans he has and where they're at. To find out who actually has your loans OP, there is a loan locator number you can call to find out for sure. Call them up, give them your social (don't worry, all student loans are tracked this way, and the number goes to the Dpt. of Education), and they'll tell you where all of your loans are. I think they're open until 11PM EST. The number is 800.433.3243

Leigh,

I am glad you are answering my thread as you work with Sallie Mae. I am not going to lie one bit. I was completely irresponsible with my loans once I graduated college. I defaulted on my Sallie Mae and PHEAA loans. I started getting garnished from PHEAA/AES over a year ago, which was killing me. At that time, I didn't have money to get me off of garnishment and into rehab as the 15% was already a hefty amount, let alone tacking on more to get out of that.

Since then, I have taken it upon myself to call up AES/PHEAA to begin rehab which I am currently involved with, ending in April. I have called up NSLDS as per Sarah's advice back then, and they told me that their records show I am currently paying AES' CA, and gave me the CA for Sallie Mae. (note: I've attempted NUMEROUS times to contact Sallie Mae to get the collector's info. Once I enter in my personal information, I am told that all operators are busy and to call back at a later time.) So the nice CSR gave me the contact information for Sallie Mae's CA, which I have contacted and entered into rehab. This rehab ends in April as well. NSLDS told me that, from what they can see, my loans are taken care of as I am in rehab with the proper CA's that are currently holding my loans. When I was on the phone with the CA from Sallie Mae, he told me that they received all of my loan accts from Sallie Mae and my rehab will take care of all of them. This is why I asked whom USA Funds was, because they just appeared on my reports and are showing lates of up to 120 days already on CCT.

I know I screwed up in the past. I was dumb and immature. I'm trying my best to correct my mistakes.

Quick edit:

I think I got my NSLDS and DoE confused. I had went online with one and called the other. I now second guess my initial post and believe I was on the phone with DoE and went to NSLDS' website. If I remember correctly. So I was verbally notified the correct institutions to contact regarding my loans from the fine woman at the Department of Education.

I am thinking that I might have signed out a private loan which is not showing up on DoE's database. If this is possible, and I can't get ahold of Sallie Mae, what do I do???

I just checked CCT this morning, and 5 more TL's show for USA Funds, only this shows over 2 yrs of "in good standing" to this CA for my EQ report. But TU/EX are still showing a 90 and 2x 120 day lates, nothing else?
Gudziel
For some reason, instead of reading my previous thread which Sarah linked, I decided to post the long thread above. I've re-read that thread and now realize that USA Funds was the original holder for Sallie Mae, and thus went to the CA (Pioneer) whom I am currently paying my rehab payments with.

I am so FREAKIN' stupid. I apologize for taking up your guys' time. It was just odd how it took THIS LONG to appear on my reports. It was out of nowhere.

But I still have questions for Leigh or anyone else....

-- I think I might have a private loan with Sallie Mae. How can I find out if I really do or not? I can't seem to connect with a live person.
-- Will Pioneer (whom I am currently paying my rehab to) ever show up on my reports?
-- If/When Pioneer whows up, will it show up as a "Paying as Agreed" account, Or will USA Funds TL's go into "paying as agreed"?
-- When I am finished with the rehab, which TL's will disappear? Sallie Mae's or USA Funds'?

Again, I am EXTREMELY SORRY for my stupidity. It won't happen again.
Saria
QUOTE (Gudziel @ Oct 8 2009, 09:01 AM) *
For some reason, instead of reading my previous thread which Sarah linked, I decided to post the long thread above. I've re-read that thread and now realize that USA Funds was the original holder for Sallie Mae, and thus went to the CA (Pioneer) whom I am currently paying my rehab payments with.

I am so FREAKIN' stupid. I apologize for taking up your guys' time. It was just odd how it took THIS LONG to appear on my reports. It was out of nowhere.

But I still have questions for Leigh or anyone else....

-- I think I might have a private loan with Sallie Mae. How can I find out if I really do or not? I can't seem to connect with a live person.
-- Will Pioneer (whom I am currently paying my rehab to) ever show up on my reports?
-- If/When Pioneer whows up, will it show up as a "Paying as Agreed" account, Or will USA Funds TL's go into "paying as agreed"?
-- When I am finished with the rehab, which TL's will disappear? Sallie Mae's or USA Funds'?

Again, I am EXTREMELY SORRY for my stupidity. It won't happen again.


Gudziel, I don't think that anyone thinks that you're stupid or that you've wasted anyone's time. You know better than anyone that you have several loans, lots of TLs, and multiple companies involved. It was just important to clarify who everyone was and what their roles and relationships were so everyone can understand exactly what's going on.

Here's my interpretation about the loan in question, and I'm sure someone else will chime in if I'm mistaken. Sallie Mae was your lender. That's who you borrowed the money from. USA Funds guaranteed the loan. So, when you defaulted, Sallie Mae filed a claim with USA Funds. USA Funds paid off Sallie Mae. At that point, Sallie Mae was pretty much out of the picture, and you then owed the money to USA Funds. USA Funds, in turn, hired Pioneer to do the collecting. Pioneer will never show up on your reports. CAs don't report on SLs (at least not federal; I'm not sure about private). When your rehab is complete, USA Funds' TLs will be deleted, and Sallie Mae's will remain until 7 years after they were paid by USA Funds. I hope that explanation is helpful to you, or to anyone else who isn't clear about who gets involved when a student loan goes into default.

As far as the private loan, I don't have any ideas other than to keep calling.
Gudziel
Thank you for all of your help Saria (even though I spelled your name Sarah above rolleyes.gif ) and anyone else who has helped me. Your last post was great help and I will need to look when Sallie Mae will fall off. Unfortunately, I am afraid it won't be for a while. sad.gif So much for getting a mortgage next fall. cray.gif

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