QUOTE (radi8 @ Jan 5 2009, 02:09 PM)

Typical Wells Fargo, one department does not know what the other is doing.
Did you keep copies of the first set of docs? Do you have record of who you talked to and where they were sent?
What weasles.
It isn't uncommon for a lender and their collection dept. to say "Send in XXXX dollars TODAY, and we will give you a LM........paperwork is in the mail!!!"
But it isn't.
Or if they do send it, it can often be one long-winded road that results in denial. Effective for the lender, because homeowner just sent in xxx dollars believing that was all they had to do to receive a LM.
Receiving LM docs and
sending them to the lender should never be contingent upon receiving xxxx dollars. Sometimes a lender will ask for xxx dollars to approve a
submitted LM request, but that will be an
offer in writing spelled out the lender requires xxx dollars and the borrower will receive xxxx interest rate with xxxx dollars (late fees/arrears/penalties) discharged/added to the back-end of the loan with the new (lower) payment due on xxxxx day.............and the offer will expire by xxxx day and lender requires the borrowers signature for acceptance by xxxx date or the LM is invalid.