go to Longs .. same thing

Some liquid/suspension meds are $4, but not all. Here is the list:

http://i.walmartimages.com/i/if/hmp/fusion/customer_list.pdf

Indicate to the cashier that the card is signed, and the signature on the sales draft should be compared to the signature on the back of the card. If the cashier refuses to complete a standard Visa/MC transaction because you refused any request for additional information (except a billing ZIP in an automated terminal), then that merchant has committed a violation and should be reported.

If the cashier persists, you should inform them of Visa's rules (MC has the exact same policy, and can be substituted), and advise them that you object to handing over personal information (address, DOB, DL#) for a transaction that does not require it.

If the cashier tells you that this is for your own protection, inform them that you already have zero liability, and cannot be protected any more.

If you continue to get static, ask for a manager to resolve the issue. If the manager refuses to follow policy, inform them that merchant banks fine merchants for this sort of thing, and threaten to take your business elsewhere.

Most cashiers will complete the transaction before it gets to a manager. Very few managers (Walmart is an exception) will be persistent and stubborn in their willingness to violate.

If the store has posted a sign requiring ID, or implementing fees, surcharges, minimums, or maximums, then get a picture of that sign for inclusion in your complaint to Visa/MC.

And most importantly REPORT the violating merchant immediately so that no one else ever has to be put through such nonsense again - 1-800-VISA-911.

Sirrowan,

I like your attitude and I like your display of your convictions. IMHO the employees at Wal-Mart or any other retail establishment are scared to death they are going to lose their jobs so they are constantly looking for ways to impress their boss theyat they are more than just the average employee. Doing silly and pointless things such as your cashier did will be typical behavior in the future. Besides that, you walked out after completing your mission. So, ask yourself, what was accomplished? Answer: The employee got more face time with the boss, who controls his employment for the most part.

Next, pay no attention to responses from people on this board who:
1. Have nothing else to do but sit in front of a screen all day
2. Have decided that they are judge and jury of everybody's behavior
3. Are so self-centered and oblivious to others

FWIW in my opinion I wouldnt lose too much sleep if I lost a job at wallyworld. lol

longs didnt go anywhere although they were supposed to become CVS

LONGS "WAS" HERE

They are gone

There are no CVS here

from what i see they are in cali

YES...there is one 5 blocks from one of my CA houses

Asti you are dead wrong. The merchant is only to ask for ID when unsigned cards are shown. The merchant is NOT permitted to even ASK for ID when a signed card is presented unless they have a reason to be suspicious of the transaction. However, when the merchant is suspicious, they are supposed to do a Code 10 call, NOT ask for ID.

ANY store that has the mandate in place that you describe is in violation of the Visa and MasterCard acceptance rules. Whoever came up with the mandate you describe is not familiar with the card acceptance rules (typically comes from a department known as Loss Prevention, I have found, who is also evidently not at all familiar how chargebacks even work).

Okay people...I have a simple solution. It's what *I* do, actually...

I use my DH's debit card from time to time. In fact, I have had to use it this week because he had surgery and is unable to sign anything, or go to the store...etc.

When I use the PIN and have to sign, I sign MY name and say
MS. Dragonflyer, for MR. Dragonflyer, by POA.

Then if they question it, I show them my DH's military ID and MY military ID (which has his name and SSN on it to show a connection).

I have power of attorney to do any financial transaction on his behalf. I have never had any problems.

I had to get that in there before a Clinton comment was made again. LOL

Went to Walmart yesterday. I don't like to shop there anymore, but I wanted the $4 keflex prescription for DD and my mom needed new towels (f$#&INY dog with intestinal distree-long story).

Go straight to the pharmacy. I'm told it will be 25 minutes at the most. So I go and get everything that my mom wanted: towels, underwear, etc.

It took almost 1 1/2 hours to get the prescription. THEN I asked if I could pay for my stuff at the pharmacy. Was told my doofus that I had too much (I didn't think so) so I had to go wait in line at the front of the store. There were 2 lanes open. Did I mention this is a Super Walmart?

So DD gets a piece of candy, I swipe mom's card (I do her shopping for her). The charge goes through, THEN the cashier asks to see the card and my ID. I tell her that I have MY ID, but that it was mom's card and I don't have her ID.

You would have thought that I was trying to defraud Walmart for towels and underwear.

She goes to ask manager, manager supposedly says no. I tell her that I don't have ANY problems using her card at other places. I signed MY name, not my mom's. If her bank doesn't have a problem with it, and my mom doesn't have a problem with it, and Walmart gets paid, who gives a isht?

So I give the cashier back the 1/2 eaten piece of candy and tell to have her manager shove it up their $$$ and then I take the bags back out of the cart, sit them on the turntable and tell her to have the manager do the same with those.

I walk away. I stop at the head cashier's desk and tell her that I want to talk to the manager. She informs me that the manager is at lunch. I went off on a tirade about how it must be nice to have lunch seeing how we were stuck back at the pharmacy for almost 1 1/2 hours. I was cussing up a storm and very loud. She *tries* to get another manager on the phone. She informs me that he too is at lunch. Whatever.

I told the head cashier how convenient it was that they were BOTH at lunch and how my child would like to have lunch but hasn't been able to because the pharmacy too sooooooooooo long. I informed her that I didn't give a 22it if they were at lunch, I wanted to talk to them NOW.

So the cashier who originally rang me up, walks up behind me and puts the bags back in the cart, hands my daughter her candy back, and lays the receipt on top of my purse. She informs me that her manager said that I could go ahead and take the stuff.

All that cussing and tantrum business for nothing.

Oh did I mention that my daughter's Keflex didn't qualify for the $4 price because it was the suspension. So adult keflex is $4, but children's keflex is $22. Mkay........

Hi all,

Walmart is getting tough to shop. I have 3 walmarts in my area to shop from. # 1 the stroe is never fully stocked. Only one side of the cashiers is open. the other side has no cashiers. # 2 store, only is open to 12 midnite, with 18 cashier lines and only 2 cashiers- I never go there any more. # 3 store, the store is alway stocked, and many cashirers are open. I have to drive 30 from my home to get there.
If you complain, it is " no action" taken. They think they have the monolopy.....but they don't.
My son worked there for 6 months....they almost killed him. No pay and the insurance stinks!!!!

Asti you are dead wrong. The merchant is only to ask for ID when unsigned cards are shown. The merchant is NOT permitted to even ASK for ID when a signed card is presented unless they have a reason to be suspicious of the transaction. However, when the merchant is suspicious, they are supposed to do a Code 10 call, NOT ask for ID.

ANY store that has the mandate in place that you describe is in violation of the Visa and MasterCard acceptance rules. Whoever came up with the mandate you describe is not familiar with the card acceptance rules (typically comes from a department known as Loss Prevention, I have found, who is also evidently not at all familiar how chargebacks even work).

When a merchant has a matching signature on a sales receipt, and has followed all applicable procedures for card acceptance, chargebacks should not be a problem. Documentation is simple to retain for the proscribed period.

If the signature does not match or the transaction is suspicious for some other reason, making a code 10 call is quick and easy.

Network rules protect merchants who follow proper procedure for card acceptance. It should come as no surprise that the merchants who have a chargeback problem are those who don't understand card acceptance procedures. When their own poor compliance results in a chargeback problem, they respond with another poor practice: ID checks.

Processors and networks monitor chargeback statistics carefully, and compare them with similar merchants in the same vicinity. Any merchant whose chargeback ratio grossly exceeds applicable averages has a chargeback problem specific to that store.

Merchants can blame one of two sources for excessive chargebacks and fraud:

1. All of the thieves and criminals in a region are out to get them, specifically
2. The merchant's card acceptance procedures are poor and out of compliance

Which is more likely? Merchants love to blame the criminals for their problems, even when competing merchants fail to experience the same problems. If all of the criminals are going out of their way to defraud a specific merchant (and they probably aren't), then that merchant needs to consider why the criminals are attracted to their store and not the competition.

The bottom line is that the number of merchants who don't have a persistent chargeback problem proves that following proper card acceptance procedures protects the merchant from chargebacks.

CCTV systems are cheap, and can offer an additional level of protection against fraudulent chargebacks. Given the price of retail insurance premiums, these systems can easily pay for themselves even when chargeback losses are not factored into the cost analysis. CCTV deters theft, fraud, and frivolous liability lawsuits. Merchants have no excuse for not having a basic CCTV system.

Why should a customer be inconvenienced and put at risk through ID checks, when the underlying reason for those checks is the merchant's fault?

Transactions under $25 ("Small Ticket Program") may even be processed with no signature required, for certain merchants. Checking ID on these transactions is entirely pointless, as payment is guaranteed on these transactions as long as the merchant's account is in good standing, and chargeback ratios are under an easily attainable threshold. As far as chargeback guidelines go, a signature-free transaction counts as an automatic signature match. This class of transactions proves, once again, that merchants who attempt to require ID tend to be oblivious to card acceptance guidelines.