Which one would you choose to have your Checking account with?

Hi, I currently have an account with USAA and they are great.I have been with them 9 years.I prefer them over a credit union.A credit union has too many stipulations.That is just my opinion.Good Luck..

Both are great. Neither of them use chexsystems. USAA does use Telecheck but now they also use EWS and will deny if you are reported as well.

USAA was great but I know that with my credit scores, they won't finance S**T for me. NavyFCU told me that once my EQ reports a couple things correctly, they would approve me of anything.

One down, one to go.

Stupid Arrow Financial.

Thanks for the answers.

It looks to me that Navy is a lot helpful than USAA. USAA insurance rocks on the other hand, but when it comes to credit and loans, they need you to be settled first.

BTW, does anyone no if USAA checking account is completely free (no monthly fees), with no monthly limit requirement and no direct deposit requirement?

I use USAA for all deposit accounts and navy fcu for loans and credit cards. Navy is fast on approvals and geting funds to you. Where usaa drags there feet. This is my experience. So both are great in there own way. USAA has a better setup for investments and checking

Here's the good and the bad. In this post, I'll cover the good. See the next post for the bad.

My USAA checking account has been completely free. No monthly minimum required; no direct deposit requirement that I've been aware of.

- you earn interest when your balance is above $ 1,000

- I really like the fact that you can have your overdraft protection linked to any credit card from any bank (I don't know, though, if overdraft protection can be linked to a Discover card or American Express card). So far I have not heard of a single other bank or credit union that offers similar overdraft protection. Furthermore, you can have a second "layer" of overdraft protection linked to a savings account; so, if the first overdraft protection isn't sufficient to cover all of the overdraft, then your second overdraft protection will be used

- You can request an ATM only card. If you want one, when you call to request one you might have to refer to it by USAA's terminology: a "Maestro card"

- I can't quote the rule verbatim, but you might be aware that USAA will refund the first $ 10 or so in ATM fees that banks charge non-customers to withdraw cash. One small catch: USAA does not refund the fees until at the end of your checking account cycle

- if you are eligible for the deposit at home service, you can deposit cash into your USAA checking account by obtaining a money order and using the deposit at service to scan your money order

I wish I could give you further information, but I so far have just used my account for very basic stuff: a couple electronic bill payments per month and occasional cash drawals

Here's the bad.

1) Read these two threads detailing belleama's experience with USAA earlier this year. I feel so disgusted with the way that USAA handled the situation and treated her that I've lost a huge amount of trust in USAA. Down the road, my plan now is to have my primary checking account be with a credit union.

"USAA fraud department has locked all of my accounts"

"USAA fraud closing accounts..."


2) I found a website where USAA current and former employees post. There's a discussion spanning about one or two years. Many of the employees are deeply unhappy with the rules and environment at USAA: people being fired right before their 20th or 25th anniversary so that they can't collect special benefits, too much micromanagement of the employees in the call center, incompetent supervisors, huge employee turnover rate, an overload of cases that the insurance employees are required to handle, and a huge push to sell sell sell to every customer.

I'm so disgusted by what I'm reading in that discussion that I'm questioning why I should entrust this company with any further services/accounts beyond what I already have.

http://www.indeed.com/forum/cmp/USAA/s-com...e-at-USAA/t4210

To go back to my first post for a moment:

here's another feature of the USAA checking account (maybe someone else will be able to do a better job of explaining this). An agent in the credit card department said that USAA doesn't treat credit card cash advances the same way that other banks do; USAA's computer system does not have separate categories for coding cash advances and balance transfers. "So long as you make your payments on time, USAA doesn't care how you use your credit card." If you need extra cash, what you can do over the internet/over the phone/at an ATM is have the money from a USAA credit card cash advance transferred directly into your USAA checking account; or what you can do, if you have a balance transfer offer available, is use the balance transfer to put money directly into your USAA checking account.

I was with USAA for four years, and until about a year ago, I could not have said enough good things about my experience with them. However, in the last year, they have become far less customer-friendly, and in fact, when you point out a mistake that they made, they become downright hostile.

This seemed to begin when I no longer wanted my auto insurance with them. They would call me incessantly, almost demanding to know why I didn't renew. The banking end was also becoming a nightmare, as I asked them to close a compromised account and they refused to do so. So now, according to them, I owe them almost $500 in fees. Being that I have written documentation as to the compromised account and the fact that they created their own "loss", I am getting ready to take this straight to litigation should they report me to Telecheck. They stated that they already have, yet Telecheck has no record of it.

It almost breaks my heart to have to slam USAA.

I love them both. USAA I use for deposit and bill paying because they refund you ATM fees and also because deposits are quicker with them. Credit Unions find a way to hold them for 24-72 hours before it can be released. You can also do so much online with them - create new checking accounts etc.

Customer Service with both of them is great.

Navy Federal I use for my loans however is you have a great credit score on Equifax - you can get really good cards with USAA. I also have credit cards with USAA that I love because you can choose cashback rewards.