OK I am another one of those who tried to do it on my own! And failed! lol I have been reading here for a couple of weeks now and just can't figure out what to do.....
Got a copy of my credit report from all 3 agencies - all are reporting medical collections from a hospital from 2001. I want to take care of them but felt one of the bills was a duplicate. So I called the hospital billing department and they tell me they can't tell me what the charges are for because I have pages of service and bills and I must be able to tell them exact date of service (which I cannot do because I don't know). They say they are showing no outstanding balances. That I should call the collection agency?
There are 3 bills, (1) $50 and (2) $250. These are co-pays I am sure but I do believe the (2) $250 charges are duplicates and there should only be (1) $250 charge.
I read about the HIPPA letter and how to submit payment but.....The hospital told me they cannot give me details (direct quote "it would be like looking for a needle in a haystack and we don't have the resources to do that") and I would prefer not to pay what I don't owe.
So, do I contact the collection agency and ask what the bills are for?
Any help/guidance/advice would be appreciated!
