Thank you Bonbon for your previous help

I have two medical collections on my CR with two different CA's that are reporting for the same account. I sent TU the pre-HIPAA dispute letter, giving both CA names and account numbers for the same debt. I received a response back, and they deleted one of the CA's on the account, but not the other, so now I have one remaining medical CA. The other CA does not show up on their response. It simply says Bureau of Account Management: Deleted. The other CA does not appear, no verified/deleted...nothing.

Should I resend the pre-HIPAA dispute citing the remaining CA that they did not address, or how should I go about this? The account was paid in full to the OC. Thank you!

aares-Try to keep all information in one post, the medical collections can take 30 and 60 days maybe more to get resolved and it really helps to have all the history in one spot. If you can, try to find your old post and add to that.
If you paid the OC, the CA should not be involved.
Thank-you for the Thank-you!

I found your old post, and I remeber you now:
http://whychat.5u.com/hipltr.html
you would send this to the OC, and use insert "b"

http://whychat.5u.com/hipltr.html

You would use the letter to the orginial Health Care Provider

Thanks again bonbon!!!!!

Thanks again to Bonbon for "filling in" with such good advice.
In this situation, however, the HIPAA letter to the OC insert "b" is not appropriate as the remaining reporting CA is reporting it as an unpaid collection and did not respond to the inquiry from the CRA with anything other than a "verification". This means they are NOT in contact with the OC and the HIPAA letter to the OC would be futile.

Send the remaining CA this;
http://whychat.5u.com/ltrcavalhipaa.html

and as soon as you have proof of their receipt, send the CRA this;
http://whychat.5u.com/ltrcavalhipaa.html#DISPUTE