When I did the consolidation, I called the company (MOHELA) and said I wanted to consolidate all of my loans. The rep went through and picked out all the loans she could and then told me that two of my loans were not available for consolidation through them. I told her ok. She said she will fill out the app and mail it to me and then I can sign it and mail it back. I did so. Only she forgot one of my loans! And since I assumed that she included all of them except for the two she said she couldn't do, I trusted her.
So I call MOHELA and they mail me the application that was filled out for consolidation. It's true... she left it off. The whole app was filled out with their typing and I signed on the dotted line and sent it back.
Anyways, so my college never gets in touch with me about the loan. It is several years later and all of a sudden then call me on my home phone (which is NEW, by the way) to tell me about it. She gives me the number to a collection agency. So I call the collection agency and they say they've been trying to get in touch with me. I ask them what address they were using. He reads one off that is 6 or 7 YEARS OLD! I say,. that's not my address anymore... didn't my college give you my contact info. He says that it's MY FAULT. "I never updated my address with my college." I tell him that he's a liar and he says that even if I updated it with one department, that they don't share info so I should've updated it with all of them (btw, I went to a college of about 900 people). I fight with him for a bit about it and then ask him to send me the itemized bill and a copy of all of the correspondence. He asks me... "Should I send it to *insert more current address here that I NEVER TOLD HIM*." I say, "You had that address on file?" He says yes. I say, "That's my sister's address. If you would've sent the correspondence there, I would've gotten it!" He stutters around trying to answer me because he knows I'm right.
So then he gets into the "finance charges." THEY HAVE CHARGED ME OVER $1000 IN INTEREST AND OTHER CHARGES!
I am furious at this point. I tell him I am not paying him a penny of his charges, but he can send me a copy of the itemized stuff and I fully intend to pay back the loan and even the legitimate late charges and interest... but none of the other BS.
THEY NEVER SEND ME THE PAPERS (and it's been about 2 months and I've called several times and they DO have the correct address).
So I call my school two days ago and she sends me a copy of the stuff she has...
Take a look at it:

See all those finance charges highlighted in yellow? They tacked that extra $100 ("institutional") on recently (since I have called them).
Ok... so they picked the older address on purpose, never mailed me what I asked them to on several different occasions, and now they expect me to pay them over $1000 DOLLARS EXTRA ON AN F-ING $2000 LOAN!?!?!?
I am seriously about to pop a blood vessel.
Someone help me.... anyone have experience... what are my options?
