Does anyone know if Sallie Mae will re-age an account?

Been paying on time for years and had an issue receving my statement and did not make a payment for 2 mos. Wow, it sent my fico score down 75 points to 655 and Im getting heat from my other creditors. Wasnt a financial issue just a logistical issue.

Thanks in advance to anyone that knows?

Sallie Mae is required by law to report accurately. The borrower is responsible for making the payments even if they do not receive a statement. They also generally do not report until you are 60 days late.

Lyn

So I take that as a no with out exception?

Unless you can prove servicing error, not getting a statement generally doesn't qualify, but you might get lucky. Sallie Mae does have an ombudsman, ombudsman@salliemae.com You really do have to prove your case though. Good luck.