When e-filing wasn't so popular, but still was available to individuals, I would ask my friends why on earth they'd pay H&R Block/Jackson Hewitt, etc so much money to file their taxes and get the RAL when they could have their return DD'd into their account in such a short time for $15 e-filing themselves...
Yeah, well, let's just say I don't say a word anymore because some people deserve to pay that outrageous fee (even people I like) and those preparers deserve that fee amount for putting up with them when they want their tax refund