What is the best strategy for disputing with Sallie Mae?
I had 4 loans with Sallie Mae, I consolidated all the loans in March '06. Since consolidation all the loans have been paid on time.
Before consolidation all the loans were in Forbearance, Years 2004 & 2005.
I contacted Sallie Mae, they sent a letter with all the loan information and the Forbearance periods for all the loans. Short and Sweet, nothing was mentioned about the retro.
I have disputed the lates with the CRA's, they won't accept the letter as proof of documentation.
I have contacted Sallie Mae, they asked for copies of my credit report proving that they are reporting as late, and they would review it. (yeah, right!)
At the same time - I have duplicate loans form Sallie Mae reporting under both my SS# and the account number. CRA's list as verified, SLM says for me to prove that they are reporting under both.
These loans are reporting from 90-150 days late on all 4 loans and their duplicates from Aug'04 to July'05.
Do I send a letter to DOE or should I send another letter to SLM demanding removal of the duplicates and lates?
Does anyone have a phone number for the credit reporting department of Sallie Mae?
