QUOTE(edm @ Jun 13 2006, 08:20 PM)

It is amazing how little the average student loan borrower / schools/ ED know about how this all actually is regulated and where one could find info about a lender doing business with the public in the student loan area. Even when you contact the actual ED GOv phone # they many times do not know what they are talking about. And many times provide really wrong information.
Yep. That's been my experience. They think they know what they "know" but as often as not, they are wrong. It's one thing to know the standard practices of yr office/profession and often quite another thing to know what is legal/enforceable.
I've found that it pays to educate yourself.