Here is my experience:
I defaulted on 2 school loans. Which resulted in having my paycheck garnished for about a year. I called Edfund to enroll in rehab program. They stopped my garnishment and federal tax refund offset immediately, but continued on with state refund offset.
I called Edfund when 9th payment was paid. They informed me that no rehab lender was available. I received a letter from Edfund regarding direct loan consolidation application once rehab is complete. It stated on the letter that they will hold onto the completed consolidation application until my rehab is complete and wanted me to complete the form and sign it and return it to them in the next few days or so. I signed and mail it back to the the next day.
10th rehab payment was paid and I finally received the rehab completion letter from Edfund. Rehab lender is Greystone Bank/SAF. They are responsible for transferring my loans to Direct Consolidation Loan Program. The letter also stated to look out for a loan consolidation package in the mail in the next few days. That it is very important to sign and return the documents ASAP. But I received nothing for 20 days since I received the rehab completion letter.
Being paranoid and not wanting to miss any payments. I call SAF to see whats going on. The confirmed that they have my file and I verified my contact info with them to make sure they have everything correct. They informed me that my file was due to be in their system the next day and that I would receive statements from them until my consolidation paper is finalized with DirectLoan.
** checked my credit file using backdoor and noticed that the 2 negative accounts from Edfund is completed deleted from my EQ file ( took about 3 weeks after I received the completion letter) , nothing has been added in replacement to those yet. No changes to TU or EX yet. EQ fako went up 80 points but that just fako. I'll pull the FICO once everything updates on my reports.