Hello,
I used the online application for Patelco Credit Union to apply for a loan. I received the disclosure statements via pdf (including the GFE) from the loan consultant, but I was given a preapproval letter for a different type of loan than the one I applied for. The loan consultant left me a voicemail stating that I was not approved for the loan I requested, but he emailed the disclosure statements for the loan I applied for anyway. I subsequently sent two emails and a voicemail requesting a GFE for the loan I was approved for (FHA, 5.375 interest rate, 6.4 apr), but the consultant refuses to call me back. Also, the return receipt for my emails indicates he deleted my emails without reading them.
Does this constitute fraudulent behavior? Don't I have a right to see a GFE that details the loan that I was approved for? Should I seek another source for FHA financing? Does the 6.4 apr sound high?
Up until now, I have had a very good relationship with Patelco, but this is very disconcerting.
Thanks for any input you can provide.
FICOS: TU 767, EQ 757, EXP 760