Anubis

I'm always dubious of claims that there were no written communications from a creditor regarding significant changes to an account, and while I've had my share of head-shaking phone calls with "customer service" reps across many industries, follow-up and/or escalation calls usually yield some level of resolution (even if the customer disagrees). From the outside looking in, I get the impression that YF is so laser-beam focused on their belief that they should be permitted to continue making payments at 0% that they've let that belief cloud their entire handling and understanding of the situation. Maybe that genuinely was the original agreement, but without written verification it's their word against the creditor, and guess who usually wins that argument? Kudos to you for trying to be supportive of a friend in a tough spot, but it sounds like YF is committed to putting themselves in a no-win situation. The only remaining suggestion I have that hasn't been mentioned is for them to try appealing to the CEO/executive relations team with a heartfelt letter that doesn't point fingers or make accusations but simply explains their hardship and asks for relief.

If I understand YF's situation from your description, other than the one 90-day late prior to the agreement all subsequent payments are reported as on-time? If that's the case and their other accounts are all current I agree they need to find a way to at least keep up with the payments under the 26% APR as hdporter suggested, and I would additionally suggest they try to find a way to accelerate paying down the debt such as a part-time job. The longer payments continue to reported as current, the older and less impactful that 90-day late will become and eventually should start opening up opportunities to re-finance the debt with more favorable terms. I had a friend in a similar situation last year who finally took my advise and got a part-time job as a cashier at a local gas station for 16 hours/week which gave him an additional ~$600/mo to use towards paying down debt. His debt started at over $10K and is already nearly cut in half. YF in a similar situation could have the debt paid off in around a year instead of 7.

Since states began using digital signature capture I can't remember the last time I saw a signature on a driver's license that was a reasonable facsimile of an ink signature. 🤣

Same here, big notice on my October statement explaining exactly how the closing date was changing and how to calculate the date each month. Good reminder that electing paperless documents makes it easy to miss important notices and changes like this and necessitates diligence to avoid these kind of situations.

I look forward to the day that all retailers just stop accepting checks. I've written one paper check in the past two years, and that was for first month's rent and security at a new apartment. The last one before that was for a loan I made to my sister and brother-in-law. I'd bet I've written less than a dozen checks in the past 10 years. I'm not a fan of bank fees, but if banks start charging something absurd like $5.00 for each paper check someone writes, people will quickly adapt to modern times.

FWIW (and sort of back on topic) I had an online order from Walmart canceled the other day with no other explanation in the email other than a payment problem. After about a 5 minute phone call they said that the phone number on my order didn't match the phone number on my credit card account and that's why the decline. Updated my phone number and order went through just fine. So, seems like in addition to validating all the other billing info, phone number matching is also taking place (at least for phone & online orders) and can cause an order to fail if there's a discrepancy.

Well first login to your account and see if there are any pre-approvals under the offers tab. Even if there's not, being a full member and based on what you show in your sig, I think it might be worth a shot even though your EQ is your worst score.

It's funny to hear banks bellyache about all the costs of doing business. Perhaps instead of complaining they should just find another business. I'm tired of banks trying to justify their greed with BS excuses. Why not just say "we want to make as much money as possible, so this is what you'll pay to do business with us" instead of making up these sorry sounding tales of woe that your poor poor bank just can't afford to stay open without charging you to walk through the door? For countless YEARS, before electronic everything and even ATM's, these charges didn't exist. Then when ATM's came around we were told that banking would become less expensive because the banks could reduce their staffing. Then in the late 80's and early 90's they started adding monthly fees to accounts that didn't meet ever increasing minimum balance requirements. Then when direct deposit and electronic bill pay became commonplace they started eliminating those fees. Until they realized they could gouge customers further by jacking up fees once again by charging non-customers to cash checks. Of course the stupidity of this policy just reinforces most peoples' common sense instinct to avoid doing business with a bank that would try to extort you into opening an account with them just for the privilege of not being gouged another fee to cash a check. Banks are not an unprofitable enterprise. Like any other business, sometimes you have "loss leaders" to bring in other more profitable business. Checking and savings accounts are those kind of loss leaders. Most gas stations make most of their daily profit on non-gas purchases. Maybe they should start charging a $5 surcharge if you don't buy a Coke or get your oil changed while you're there too! I'd hope so, since it's a Federal requirement of the Patriot Act. BS! Prove it. Cite the specific chapter and section of the Patriot Act that mandates banks take the fingerprints of any non-customer cashing a check. Make sure it says the word "fingerprint" in the citation. I love how so many people knee-jerk with the "Patriot Act" catch-all answer when someone questions their shady business practices. It's like the car dealer who insists he has to run your credit report to sell you a car, even if you've come in with your own financing. As long as I've produced a valid identification in compliance with the Patriot Act, any further action such as fingerprinting me or pulling my credit for a non-credit transaction is nothing more than a way to bully the customer into spending more money with them. Bully the customer by charging them a $6 fee and taking their fingerprint often enough and eventually they'll open an account with you so you can gouge them in monthly fees, ATM fees, forex fees, etc.? That's an awesome business model! I've cashed countless checks and bought several vehicles since the passage of the Patriot Act without once surrendering my fingerprint(s) or authorizing release of my credit report to do so. I simply walk out of any branch or dealership who makes such nonsense a condition of doing business with them. There are always other enterprises willing to do business on an honest level and not demean the customer by parroting the "Patriot Act" lie to try to coerce a potential customer. I have the luxury and intelligence not to fall victim to this kind of BS by banks and other businesses. The sad fact is that these kinds of policies are specifically targeted at the unsophisticated consumer; the working Joe, the young and inexperienced, immigrants, the elderly. The people unlikely to fight back and who can usually least afford it.

I actually had to re-program my brain to wait until morning since I found that a lot of times the batch updates on most tradelines seemed to occur overnight in the area of 3a-5a eastern time. Waiting until my first cup of coffee makes me "feel" as if I always have the most current info going into that day.

I can't speak with any experience regarding NASA specifically, but a pre-approval at 6.9% is likely at their top-tier and eligible for their highest rates.

RGB that was it, I just refreshed and it updated. Scores are still off, but it's good to see some activity. How often can I refresh? Thanks RGB for the tip! Ignore the CCMP FAKO scores. They're for entertainment only, and really not that entertaining. As far as not being impressed, to be able to find a true daily puller for such a low price is quite impressive actually!

I'm shocked they would be generating a paper check for the BT's in this day and age. Every BT I've done in the past couple of years has been processed electronically -- the sending banks only asked for the account numbers and name on the accounts, never addresses or anything else. If they were sent via paper check, they should be able to supply you with digital images of the checks once they've been paid. As others have mentioned, if you're close to your due dates, don't rely on the BT's and make your own payments.

Holy old thread!

I haven't checked in a while, but last I heard without attaching your checking account to PayPal they put a monthly spending limit on your account.

Sounds like you're trying to be Bob Wang, but are just shotgunning all these CU's and credit apps and then taking rejections personally. My suggestion would be to lie low for a while.