Jim Bailey

Thanks, this was GREAT Advice. I did file a complaint with CFPB and got a call from the Discover Executive Office of Customer Advocacy three days later. The Representative was very apologetic and refunded my Balance Transfer Fee immediately. I received a letter from them confirming this about five days later. Thanks again for saving me $128.00!

Hi, I need some advice from the experts on the board regarding a recent Balance Transfer on a Discover More application. Saw a post about a Discover More 0% APR for 12 months No Transfer Fee offer on Fatwallet back in February. As I had a balance on a Chase Slate Card I wanted to move, I applied for the card online and got accepted with a $5000 Credit Limit. I moved a balance of $4000 over to this card. I did not print out a copy of the terms but I am positive they were 0% APR for 12 months and No Transfer Fee since I followed a link out of the Fatwallet message. I received the card from Discover and the first statement and was surprise to see a 3% Transfer Fee on the statement. I sent a message to Discover via the account webpage indicating the mistake and got a reply back stating that they did not make an error and in the future I should initiate Balance Transfers with a Customer Service Rep on the phone so there is no confusion and any questions can be answered. My question is what are my options? I could cancel the card (which I have not activated yet) but I prefer not to pay off the balance immediately. I haven’t spoken yet to a CSR asI am afraid I will get hot and tell them to cancel everything. I also have had another Discover Card since 1990 and it is one of my oldest credit references so I definitely don’t want to cancel it as well. Again, I don’t have proof of the terms on the application but Discover More DID have an offer in February and since my credit score is 800 so I can’t believe they wouldn’t approve me for it. Any advice is appreciated.

Looks like Capital One is offering 0% BT No Fee as well on the VentureOne Rewards Visa: http://www.capitalone.com/creditcards/venture-one-rewards-credit-card/?linkid=WWW_1010_CARD_TGSEM01_Z_Z_01_T_CP10101EW