I have a valid medical bill that's just a couple of months old that was recently turned over to a CA. I was making payments to the OC, and would have finished paying it off completely in the next week, but I received a call a few days ago from a CA telling me the balance - which they quoted correctly - had been turned over to them. I told them I did not know anything about it, and to please send me something in writing so that I could investigate. They told me a letter had been sent to me on 12/29, but I have not received anything yet. I have a credit monitoring service through USAA and it is not appearing there yet.
Unfortunately I have had dealings with this CA for two other medical bills, and they always report to all three bureaus, so I would like to know what the correct steps are to keep them from reporting it in the first place and also to get the final payment made to the OC ASAP (as was my intention all along). I've read through the letters on WhyChat's page, but I can't seem to find the letters that fit this situation.
I have already opted out and removed all old addresses and incorrect names from my reports.
Thank you in advance for any help you can give.