Hi all,
My wife just recently completed a lease on her automobile. Halfway through her use of the vehicle, her new job required many many miles. We expected a penalty as a result. We returned the vehicle and the penalty hit. We could not pay the entire balance, but decided to pay them a minimum of $500 per month. We have consistently made those payments each month (and more), and the payments have been accepted.
Fast forward 3 months, I just received a notice in the mail stating that we are severely passed due on our account balance. The lease company is offering a settlement on the account, with a hit to our credit file. I have heard before that you should never accept a settlement.
The lease company has apparently tried to connect with us over the last three months, but without success, until I received this letter.
What course of action should I take that would prevent a major disruption in our good credit standing? Dispute the letter because the company has accepted our payments?
Thanks for your help, CJ