Experian Could Not Verify Identitiy ^$*(%(*
Posted 05 August 2012 - 08:43 AM
My question to everyone is this...Has anyone had success with faxing the ID information, along with a copy of their "we can't verify your identity" letter and my original dispute letter or do I need to resubmit everything via CMRRR? For those of you who have had success via faxing, would you please share the fax number you used?
Posted 05 August 2012 - 12:31 PM
Posted 05 August 2012 - 02:48 PM
I sent mine via regular mail and they concluded their "investigation".
Just out of curiosity, did they start the 30 day clock over again or were they pretty timely about completing their investigation?
Posted 05 August 2012 - 03:42 PM
Experian's National Consumer Assistance Center does not recognize faxing as a secure means for transmitting confidential consumer identification information. Therefore, we do not accept consumer correspondence that is faxed to any Experian office. Faxed documents are not processed.
Posted 05 August 2012 - 03:45 PM
Edited by cashnocredit, 05 August 2012 - 03:46 PM.
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