My employer hires an outside group to do handle their human resources, payroll, benefits, etc… this outside company can be really hard to deal with but my employer does not seem to care.
Anyway, we get paid every other Wednesday. In January 2011 we got an email saying since that particular Wednesday was a holiday, payroll could not be processed in time so our paycheck would be deposited on that Thursday. I called my bank and asked how direct deposit works, they said that this issue could be avoided. So from that conversation I determine that the issue is with the company handling human resources. In July of 2011 we have a similar situation come up, however no delay, in fact I got an email from the company handling HR stating that payroll can be processed in one day, so no delay would occur. In October the circumstances where again right for a delay (pay week with Monday bank holiday). However nothing..no delay, no email.
In Jan 2012, another delay. So the only excuse I get is payroll cannot be processed in one day. But I have an email that says it can and two other holidays that prove it can. Monday we got an email (see below):
Please note that due to the bank holiday on Wednesday, July 4th, direct deposit for your next paycheck will be delayed by one day.
I know that some have questioned in the past as to why other accommodations cannot be made to prevent a delay. However, because some hourly employees will be working a full day on Friday, and potentially into the weekend, then payroll cannot be processed until Monday and the bank holiday on Wednesday will push the traditional posting date for direct deposit a day later.
So now I'm just getting flat mad. How can they be so inconsistent about what holidays they do or do not delay our deposit? I have never worked anywhere that has delayed my pay check, nor has anyone else that is working for the same company. So my question is: Who do I start the complain process with? Department of Labor? Attorney General? It might not get me anywhere, but for all the inconsistencies and having an email from the source, there is no excuse for these delays.
I have bills set up for direct withdraw, and these delays do me no good. Fortunately I've always been able to cover them, but some folks just can't.
Any suggestions/advice would be greatly appreciated.
Edited by iowafreak, 28 June 2012 - 07:29 AM.