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I had the same problem as you and I was told to contact customer service, request their fax number in billing, and to fax over either my dd-214 showing the deployment or a copy of the actual orders for the deployment. Once they have that, they will remove past due reports for the time you were deployed. I never actually got to do this because I put it off and the late payments finally fell off my report last month. Hope this helps!

The last post in this topic was posted 5220 days ago. 

 

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