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7-Eleven


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5 replies to this topic

#1 thelowpriceleader

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Posted 04 July 2011 - 03:06 AM

Made a $37 fuel purchase inside a 7-Eleven. After swiping my card and selecting credit, the pinpad said "HAVE CC & ID AVAILABLE FOR SALES ASSOCIATE." The employee asked to see my card but did not ask for ID. I signed the screen and he gave me my card and receipt back. This was a company run 7-Eleven that uses their standard corporate register system. This is the first time I've ever seen a pinpad make any mention of ID. It is not unusual for a pinpad to say to hand card to employee or similar.



#2 Castleton

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Posted 11 July 2011 - 04:51 AM

This is the first time I've ever seen a pinpad make any mention of ID.

Completely prohibited and outrageous! Crooked pinpad programmer must be retrained at once. Immediately call 1-800-VISA-911. Make sure that horribly behaving 7-Eleven shapes up and reprograms that pinpad at once. And if any cashier should ever attempt to pull a stunt like this, simply call 1-800-VISA-911 on-the-spot. They will walk the violating cashier step-by-step through proper card acceptance procedure:

CREDIT CARD SIGNATURE IS ALL THE ID NEEDED

When you pay for merchandise with a Visa card, MasterCard, or American Express any store that accepts these cards should accept yours too, no questions asked. It's part of the deal that merchants agree to when they become participating members.

They must check your signature and the card - electronically or by telephone - to be sure it's valid. Once the answer comes up yes, they can go ahead and charge. They can't ask you for any further identification - not a license plate number, Social Security number, proof of address, phone number or photo ID.

Your personal ID isn't needed because Visa, MasterCard, and American Express all guarantee payment on cards that have been properly checked. If the issuer mistakenly authorizes a sale on a bad card, it should make good. MasterCard says that merchants receive instant settlement. The contract MasterCard merchants sign specifically prevents them from asking for personal ID.

Unfortunately, not all merchants play by the rules. Some, apparently, haven't read them.

WHAT YOU CAN DO

MasterCard wants to hear about merchants who break their rules. Send the name and address and an account of what happened to MasterCard WorldWide 2000 Purchase St. Purchase, NY 10577 or call 1-800-300-3069. The merchant's bank will get a stiff letter, ordering it to investigate and bring the offending store into line - or pay a $2,000 fine. You may also report violations online:

http://www.mastercar...violations.html

Visa enforces the same rules as MasterCard. "When we hear about a violation, we ask the bank that signed the merchant to get together with the merchant and see that the practice is stopped," Visa representative states. Violations of Visa's Operating Regulations result in fines of no less than $5,000. To report a merchant, write to Visa Inc. P.O. Box 8999 San Francisco, CA 94128-8999 or call 1-800-VISA-911.

American Express also prohibits merchants from asking for IDs. "All a merchant is supposed to do is make sure the signature matches and swipe the card through the terminal, to get authorization." Report violations to: American Express P.O. Box 297812 Ft. Lauderdale, FL 33329-7812 or call 1-800-528-4800 or report online: http://americanexpress.com/yourchoice




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#3 frank22

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Posted 11 July 2011 - 04:16 PM

This is the first time I've ever seen a pinpad make any mention of ID.

Completely prohibited and outrageous! Crooked pinpad programmer must be retrained at once. Immediately call 1-800-VISA-911. Make sure that horribly behaving 7-Eleven shapes up and reprograms that pinpad at once. And if any cashier should ever attempt to pull a stunt like this, simply call 1-800-VISA-911 on-the-spot. They will walk the violating cashier step-by-step through proper card acceptance procedure:


I think you are being serious and that is even more humorous! I will let all your post's speak for themselves though. Taken separately - OK. Together - lets say someone very committed to this issue. At a job interview you would be very truthful if you mentioned as your weakness that you care too much.

#4 Medion

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Posted 13 July 2011 - 04:03 PM

I'll be honest, I have no problem with them checking my ID. It ensures that they have ME swiping my card, and not someone else. However, despite the zealousness of our crusader above, I agree with him. It is in violation of a contract.

#5 Lucky225

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Posted 14 August 2011 - 04:29 AM

My wife & I went to 7-11 today and purchased about $50 worth of items today for the first time on my Paypal Mastercard, and the register prompts present CARD & ID. I hand the card, the rep looks at the signature stripe and hands it back to me, my wife mentions "Oh he's doing it right". The clerk says "What? I'm doing /what/ right?" (I had previously trained this clerk that he can't require ID when the back of the card is signed for a different MasterCard about 2 days ago unbeknownst to my wife), he then asks for the card again, this time to key in the last 4 digits which the register prompts the first time the card is used at a particular 7-11 or if so many days have past since the last use. My wife looks at me and asks me and the clerk what he needed the card for a second time, we both almost at the same time reply, to key in the last 4 digits. She's all why does it make you do that? The clerk says he doesn't know, it's some security measure. I explain to the clerk and my wife, it's so people can't re-write the magstripe on their OWN credit cards with someone else's credit card details, you see when the clerk keys in the last 4 digits embossed on my card the register is checking to make sure that's the same last 4 digits of the account that it's about to obtain an authorization on, if it isn't then most likely the cardholder has re-wrote the magstripe with someone else's stolen credit card data and is trying to make a purchase on that card. I swear the clerk must think I either work for MasterCard or I am a credit card thief after that profound statement, but hey, there's a reason you can't ask for ID, because the physical card it's self is what the clerk is supposed to be checking, they're supposed to ensure all of the security features are present on the card, the card is signed and signature on pad/receipt match, card is not expired, and the last 4 digits displayed on the register match what was swiped. So long as all these steps are made, MasterCard guarantees payment on an approved transaction, hence why ID is not required. :)

#6 FlyingRon

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Posted 10 October 2011 - 10:04 AM

I'll be honest, I have no problem with them checking my ID. It ensures that they have ME swiping my card, and not someone else. However, despite the zealousness of our crusader above, I agree with him. It is in violation of a contract.

You don't, but I do. The drivers license number has totally replaced the SSN as the ID verification of online banking. Not going to show it any more than I have to.

By the way being told to have it available, doesn't mean you have to show it. There are a few times when you will need it (missing signature on card, etc.) and they are just warning you not to leave it in the car.




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