Posted 12 June 2013 - 03:24 PM
That's...not how it works...
Man, what is it with AMEX lately? Customer Service is going downhill, interest rates are craptastic, basic features like backdating are being ignored, and they're also killing/gutting products, like the BCP reward structure change, and the complete gelding of the Zync cards...
It's like...they don't want to be in business, or something.
Sad, isn't it? 
Posted 12 June 2013 - 04:46 PM
Wow they are really saying no to me...
My wife even had an Amex in her name with her father long ago, and they even said no to that saying the account has to be active and that the Member Since date resets if you don't have continuous membership... wtf!are you saying she was an AU on her dad's card and now they won't backdate her?
The member since date doesn't reset if you don't have continuous membership, otherwise that would mean a whole lot of us wouldn't be getting D when we open new accounts. Does the old account report on her credit report?
It's not reporting on her account, Yea thats what they are saying "continuous membership"
Keep calling back, that's BS.
It's not BS if it was never on her report and it wasn't her card, that's why I was asking if she was an AU and it ever reported. I think there's some miscommunication going on with the poster
Posted 13 June 2013 - 11:53 AM
Applied for the Business Green card a couple of weeks ago. Never received card, did receive call from AMEX Fraud department asking if I was trying to charge gas to my unactivated card. They reissued (after 10 days per policy) and the card came, had my name on it and instead of my business name had my name again. The card also had 2012 as my member date (opened PRG last year) so I called, had them fix the business name and casually mentioned how my member since date was off, told them my credit report listed an old account opened in 2005 (AU account), he said "I apologize for that, let me get that fixed for you right away".
Logged in this morning and it said Member Since 2005!
Posted 13 June 2013 - 11:57 AM
Posted 13 June 2013 - 12:13 PM
Congrats!
Being cool and casual is important. 
Posted 13 June 2013 - 12:22 PM
Wow they are really saying no to me...
My wife even had an Amex in her name with her father long ago, and they even said no to that saying the account has to be active and that the Member Since date resets if you don't have continuous membership... wtf!are you saying she was an AU on her dad's card and now they won't backdate her?
The member since date doesn't reset if you don't have continuous membership, otherwise that would mean a whole lot of us wouldn't be getting D when we open new accounts. Does the old account report on her credit report?
It's not reporting on her account, Yea thats what they are saying "continuous membership"
Keep calling back, that's BS.
It's not BS if it was never on her report and it wasn't her card, that's why I was asking if she was an AU and it ever reported. I think there's some miscommunication going on with the poster
I guess I misunderstood the poster then.. 
If it was never on report and wasn't their card, why would they think they had any chance at D*? 
Maybe the poster can 'start over' and have their dad make them an AU again... 
Posted 13 June 2013 - 12:52 PM
Posted 13 June 2013 - 01:14 PM
Oh, the things I've learned here* 
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