Had an Amex green in college (opened 1990, don't know exactly when it was closed.) It still reports on my Experian as paid/closed, never late. It last reported 10/01.
I recently apped for and received a new Amex green with a member date of 2011. I called the main CSR number and asked for some backdating - she put me on hold while she searched, but came up empty. I later called direct to card replacement, and the CSR there told me that what I was requesting was completely impossible.
I am not quite ready to give up...any thoughts on my next step? I don't have the old card number. All I have is the account reference number on my Experian report and the original billing address.
This was my situation as well.
I had an AMEX Green back in 1985 that I had forgotten about. Surrendered it in grad school rather than pay the annual fee.
After my numerous credit trials and tribulations, was approved for a Blue Cash in 2009 (and a Premier Gold and Starwood in 2010). After reading about backdating of AMEX cards here for about a year (and with AAoA that was a joke due to all the new cards I received) decided I would try it. The first three or four times regular CS told me it wasn't possible to change the member since date.
Eventually I decided to use my credit report information (the 1985 card was still showing on my Experian report) to at least track down the account number and try from there. I called the number listed on the Experian report which took me to the credit reporting department, not regular CS. Turns out the card was so old they couldn't locate any information on it. But I was transferred to card replacement with the credit reporting rep on the phone verifying that I at least had a valid identifying number on a report. After a few minutes of trying to figure out what to do, I was told if I faxed in a copy of my credit report showing that the date opened on the card was 1985, they would backdate. Using a USAA credit report (not even an offical Experian one
) I faxed in the identifying cover page and the page with the AMEX only. All three cards were backdated to 1985 the next day.
Might be an approach to try next time.