56 replies to this topic

[Sandscrit]

Any agreements between the OC and the alleged debtor should be in writing. My stand is why not wait three years and it will fall off the tradeline. I learned my lesson the hard way and only pay in cash now; I don't care what my credit report looks like anyway.

[TexasBubba50]

I'll guess that you were probably talking to a CA when you thought you were calling chase .

Cap one services just got hit with a FDCPA complaint because they automatically routed calls to NCO.

No, I dont believe so. The account was in-house (sent to CA years before - I C&D them (before CB) and I believe Chase pulled it back. The numbers were always Chase and the letters I got when I did DV them where from Chase but had nothing but the total amount. The account is valid (old CC) - credit limit was 5K with about 1.3 K worth of overlimit, interest, and late fees so I'm fairly happy with a 3.1 K payoff with a delete vs another 3+ years on my credit report as a chargeoff.

Update: Just sent in my cashiers check and cover letter to Chase yesterday (CMRRR) - lets see how this plays out. Hoping the chargeoff removal will equal big bump in FICO scores.

[stevem11]

Anyone use this CFPB lately? I was thiking about filing complaints against a few OC's for inaccurate reporting.

[TexasBubba50]

Anyone use this CFPB lately? I was thiking about filing complaints against a few OC's for inaccurate reporting.

I had good luck with them in Aug with Chase. Got me in touch with the right people anyway. I would say - Go for it. What can it hurt?

Good Luck!

[ICANHASMUNY?]

Anyone use this CFPB lately? I was thiking about filing complaints against a few OC's for inaccurate reporting.

if you have disputed those thru the CRA's and then a 623 dispute , then file the complaint with the FTC and the CFPB.

but explore all other avenues first - it gives your complaint more credibility.

[ICANHASMUNY?]

Today we are launching our Streamlining Regulations Feedback Web Tool. This tool will enable you to more easily submit suggestions for streamlining regulations we recently inherited from other Federal agencies. If you have ideas, we want to hear from you, and we will listen carefully to your thoughts and suggestions.

Use our new web tool to submit comments on how we can streamline our inherited regulations.
http://www.consumerfinance.gov/regcomments/

In November of 2011, we asked you to provide input on how we might streamline the regulations we inherited from seven Federal agencies. We asked you to identify provisions of the regulations that the Bureau should make the highest priority for updating, modifying, or eliminating because they are outdated, unduly burdensome, or unnecessary. Our aim is to see where we can reduce the burdens imposed by existing regulations without reducing actual value to consumers. We want you to help us do that.

Our new web tool offers simple drop-down menus and links to regulation text that allow you to find regulations and sections within those regulations more effectively. It also offers multiple comment boxes for you to provide specific feedback that can help us decide how to act.

We want to hear your streamlining ideas. We hope this tool will make it easier for you to share them.

See the new web tool and weigh in on the streamlining of our regulations:
http://www.consumerfinance.gov/regcomments/

Thank you,
Richard Cordray
Director
The Consumer Financial Protection Bureau

[RGB]

I am cautiously optimistic about CFPB. We need someone on our side, and have for a long time. The FTC is pretty much useless. They won't help you at all, as an individual. They will just report against the company, and if enough people complain, they'll open a case against them. That could take years, though.

[UNDER_SCORE]

I really wish everyone would go on there and complain about how inquiries pull your score down. This is one of the most anti-competitive, anti-American things I have seen our federal government sanction.


If you are shopping for a major purchase (car loan, home loan, personal loan, etc) you can never really shop around because each time your credit is accessed by the lender it pulls your score down. Many websites report this is not the case, but if you subscribe to a tri-merge service that also reports scores you will see it is.

[breeze]

The government didn't necessarily sanction inquiries - the law says that inquiries have to be reported to the consumer. The credit industry decided to use them for scoring and underwriting purposes.

The CRA's are in the business of selling our information, so they sell the inquiries along with the rest of the report. They don't care one way or the other - until once in a while it hits one of the people in the credit industry, then they show up here wanting to learn how to get rid of them.

[Yello]

Hello, newbie here.

I recently wrote the CFPB via their website. I tried to file a complaint against Dell Financial Services and their collections agent- Valentine & Kebartas refusal to give me anything in writing before paying them with a cashier's check (this was before finding this site).

Apparently, they have a "list" of companies (read: banks?) that they have jurisdiction over. Apparently, Dell works through Webbank which is under FDIC's jurisdiction, so they referred me to them.

Just thought I'd mention that it might be worth a shot at calling them to see if they cover your bank or company before filing a complaint to prevent unnecessary delay in getting your issue to the right agency or bureau.

[Linus]

Filed a complaint against Capital One recently. They were charging me Penalty 29.9% APR for almost 4 years due to a delinquency back in 2008. Customer service didn't help me at all and kept saying that they can't change it. After I filed the complaint, I got a call from Capital one Exec office within the next 2 days and dropped my APR to 19.9% right away and asked me to call back in few months for better rates.

The CFPB site does work.

Now I'm going after Citi for reporting incorrect balance to TransUnion.

[caliness]

Has anyone tried filing a complaint against a CRA? There doesn't seem to be an applicable option for CRAs when you file a complaint. When choosing the entity/product you are complaining about, the options are credit cards, banks, etc. but no CRAs.

Anyone with experience filing complaints against the bureaus?

[antifeik]

Filed a complaint against a credit union, that after a CC they all of the sudden transferred it to an installment loan for collection of any monies owed, how is that? huh? Credit card agreement does not mention anything like it. I believe it was with the intention to inflict more damage to my file, and after several tries with them we were not going anywhere,so let's see.I will update.

[ICANHASMUNY?]

Has anyone tried filing a complaint against a CRA? There doesn't seem to be an applicable option for CRAs when you file a complaint. When choosing the entity/product you are complaining about, the options are credit cards, banks, etc. but no CRAs.

Anyone with experience filing complaints against the bureaus?

cfpb is still working on regulations adding CA's and CRA's - I expect you will be able to do this in the next year or so.


for filing complaints against CRA's - use the FTC complaint site.

[caliness]

Has anyone tried filing a complaint against a CRA? There doesn't seem to be an applicable option for CRAs when you file a complaint. When choosing the entity/product you are complaining about, the options are credit cards, banks, etc. but no CRAs.

Anyone with experience filing complaints against the bureaus?

cfpb is still working on regulations adding CA's and CRA's - I expect you will be able to do this in the next year or so.


for filing complaints against CRA's - use the FTC complaint site.

Makes sense. Thanks!!

[coolhunter]

I filed a complaint to limit contacts be only in USPS mail, I am hearing impaired which is ADA covered. No response yet.

[Why Chat]

A link to the Dodd-Frank Act is on my website.

The coverage of Credit Reporting Agencies under this Act becomes effective Sept. 30 ( they were given a 4 Month delay)

I have added this phrase to all my letters to CRAs

Please note that your Credit Reporting Agency is now subject to Federal consumer financial laws, including, among others, the FCRA and Title X of the Dodd-Frank Act, and related regulations including a ban on “Abusive” Acts or Practices.( Section 1031 of the Dodd-Frank Act )

[BDK]

A link to the Dodd-Frank Act is on my website.

Linky no worky.

[michelle624]

I am going to try this and see if it works. I had a credit card company close my account after it being one month late, then tell me they were sending me back the deposit I made on my card to open it, AND THEN tell me that I never needed to make a deposit so I had no money coming back to me.

[Spydc]

I am having an issue with Capital One/HSBC where they are reporting two accounts that were IIB on 9/2011 as charged off with past due balances. On Experian, it lists it was charged off on three seperate dates and as recent as 9/2012. On Equifax, it is showing past due balances and the DOFD was reaged and is showing as more recent than the date of the last payment. There are multiple violations. I have been in contact with their executive office and they refuse to delete and continue to report as charged off. I pressed the issue with them one more time. If it is not updated according, I will have to file a complaint against themw ith the CFPB. They are really frustrating me.

[Why Chat]

http://www.whychat.5u.com/CFPB.html

[FicoChampion]

Now taking CRA complaints!!!
http://www.consumerf...ing-complaints/

[Gaby10]

Just wanted to add my experience. In July, I had a creditor pull a hard after telling me they wouldn't. I went back and forth with them for several months, with them promising over and over again that they would delete it, as it never should have been pulled. This included countless emails, letters, phone calls and voicemails.

Finally in September--after yet another empty promise--I disputed the inquiry with EX by mail, enclosing copies of correspondence from the creditor stating the inquiry was in error and should be deleted. EX's response? Too bad, so sad. The inquiry stays there for 2 years, no matter HOW it got there. Error or not, it stays and that's final.

At the end of October I sent a complaint against EX and attached the same copies of the correspondence from the creditor to the CFPB through their website. Within a few days, EX deleted the inquiry.

Edited by Gaby10, 01 November 2012 - 11:07 AM.

[Leeware]

I just sent a complaint to them regarding EX and a company who pulled a hard but would not respond to my repeated requests for PP documentation. I have already sent a complaint to the BBB and their response is that the inquiry is a factual record of those who have requested my information and must remain. I find it reprehensible that our personal information is sold and we, the consumer have no protection to keep those who do not have a legitimate need from accessing it. I am keeping my fingers crossed that CFPB can help.

[gemmabell86]

So, they will eventually be dealing with CAs?