Amex/ URS said to write a hardship letter

[Dane]

answered the phone......talked to a rep.

 

we are 120 days late on two accounts.

 

they talked payment plans....no go.....

 

I said I'd love to make it go away.......

 

he said write a hardship letter and make an offer for settlement.

 

is this the way it normally goes???

 

he said a lump sum is the best....they have an approved scale from Amex.

 

Thoughts??? is this a trap? i thought the OC made offers not the debt ower.

 

I am off to google pay for delete letters.....

 

 

but want some thoughts?

 

 

if i do this.......what should I offer? any specific wording that needs to be in the letter?

 

he said to fax----but I think i prefer mail since i don't have a private fax machine.

 

 

I;m shaking........im such a newbie at this........

[breeze]

Card companies are much more willing to negotiate now than they used to be. There are some threads in here from folks who have done this - it will probably help you to read some, and get an idea how the process goes, what has worked, etc.