Waterlili, did you use this form:
I have reported Honks twice now using the online MasterCard form for requiring photo ID before they will accept a credit card. I went back today, and they are still insisting.
Oh and to make it even more fun, a customer in the store got involved saying she does trade shows and requires ID so I was wrong. Hey lady! Just because you do it doesn't mean it's allowed!
Anyone who has a Honks in their town, please use your credit card there and report them if they require ID. Two of the locations here have required my ID.
So what now? Any other ideas?
After you click "Submit" does your screen say:
"Thank you for writing to MasterCard Worldwide. We are reviewing your inquiry and if a response is needed you'll receive one soon." ?
And do you receive a confirmation email which says:
"Thank you for submitting a merchant violator report to MasterCard Worldwide. We are reviewing your report and will be contacting the merchant's acquirer to address the situation.
Your issue is regarding <<name of merchant here>> in zip code #####" ?
If not, your report may not have been submitted and MasterCard may not have been notified.
Resubmit the form.
Use Internet Explorer instead of Firefox or other browsers.
Call in the report as well: