Foot Locker asked for my ID

[GEORGE]

If we ever get credit cards that have no signature strip and no name on the front to compare and there is a pin system (aka PIN AND CHIP)...everybody will be happy (other than the ones who feel like they are protecting against ID THEFT by asking for ID)

 

You can leave your LICENSE TO DRIVE in your wallet because they will be useless at POS with a credit card

[MB82x]

I once got refused because a cashier knew me by name.

 

"This is DWs card, not your card, do you have yours?"

 

WTF lady, just process the transaction, DW wanted to pay for this, I'll sign her name...

No offense intended, and I have no doubt your actions and intentions were above board, but this is exactly why I'd prefer to see signature transactions replaced with PINs or some other less ridiculously easy to thwart method of ID verification.

 

Requiring pins would be awesome, but I think a lot of merchants are not setup for that? Pin pads break a lot too...

[GEORGE]

I once got refused because a cashier knew me by name.

 

"This is DWs card, not your card, do you have yours?"

 

WTF lady, just process the transaction, DW wanted to pay for this, I'll sign her name...

FORGING HER SIGNATURE IS A CRIME last I knew

 

I just pay all the bills be it her card or my card

 

I don't physically use any of here cards (although we each have some "AU" cards)

Edited November 30, 2009 by GEORGE

[GEORGE]

I once got refused because a cashier knew me by name.

 

"This is DWs card, not your card, do you have yours?"

 

WTF lady, just process the transaction, DW wanted to pay for this, I'll sign her name...

No offense intended, and I have no doubt your actions and intentions were above board, but this is exactly why I'd prefer to see signature transactions replaced with PINs or some other less ridiculously easy to thwart method of ID verification.

 

Requiring pins would be awesome, but I think a lot of merchants are not setup for that? Pin pads break a lot too...

TELL ME ABOUT IT

[GEORGE]

MB82x-

 

Here are a couple of things to ponder.

 

1) Checking ID has little or no effect on deterring fraud. This is because a thief can simply move on to the the next business and max out a card in short order, unless you you confiscate the card. And if you confiscate the card from the legitimate owner who refuses to show ID, then you are guilty of theft.

 

2) When you say 99.99% of people don't have a problem with it, you have no hard facts to base that number on. 99.99% of the population does not agree on virtually anything, and the number you throw out is just wishful thinking. ID is actually quite controversial and has been the subject of blogs, several news reports, and recently a tv commercial (for Identity Guard and they don't portray it favorably). If you alienate as few as 5% of your customers over this, that is huge to your store's bottom line.

 

3) Much of why MC and Visa rules don't get enforced is because most people who have a problem with your policy are not aware that requiring ID is prohibited and think that they have no recourse other than to shop where they are treated with more respect.

 

4) Just because you don't view an ID request as disrespectful doesn't mean that many of your customers feel the same way.

You could call asking for ID with credit cards PROFILING

 

Are you sure that cash was not stolen???

[MB82x]

Except when you lose cash, it's gone. Lose a credit card, and you still have a chance to prevent a loss.

[thelowpriceleader]

MB: How is your investigation coming regarding the policies your employer has within its training materials and operational guides regarding credit card acceptance and how to make Code 10 Calls?

[BBQ123]

I think next time I get asked for ID by a cashier, I'm going to ask the cashier for their ID too.

[GEORGE]

I think next time I get asked for ID by a cashier, I'm going to ask the cashier for their ID too.

GOOD LUCK WITH THAT

 

I'll just walk if they don't want the business

[improper_validation]

I once got refused because a cashier knew me by name.

 

"This is DWs card, not your card, do you have yours?"

 

WTF lady, just process the transaction, DW wanted to pay for this, I'll sign her name...

FORGING HER SIGNATURE IS A CRIME last I knew

 

I just pay all the bills be it her card or my card

 

I don't physically use any of here cards (although we each have some "AU" cards)

Come to think of it, I usually end up signing my name out of forgetfulness.. if they ever decline due to no match, I'll gladly pay.

Edited December 7, 2009 by improper_validation

[FlyingRon]

The big deal is that the info on the drivers license is a substantial component of identity fraud.

With the tightening up on the use of SSN's, the US Banking industry now uses the State DL#

as a defacto ID. Try opening an account at an online bank, I guarantee you'll have to provide

it.

 

Some salamander store clerk who has no clue as to security isn't going to see mine for a credit

transaction. My DL until last month had a 15 year old picture of me with a full beard

(clean shaven now). I'm not sure what they think they were doing by looking at it.

99% never seemed to notice the startling difference between the picture and my

appearance (on the other hand the TSA guys quite regularly commented on it).