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Posted
Why on earth would repeat purchases raise suspicion, and more to the point why would it be a corporate policy to be suspicious of shoppers in your store who are making multiple purchases. It seems that would be what you want in a department store!!

Multiple purchases are common and normal. There is no reason to walk miles back to your car just to put your new earrings in the trunk, and then walk miles back to the store to purchase a $5 blouse etc.. And if you took public transportation to the store, even that would not be an option.

 

 

 

 

 

i received a written apology from the store manager and from the really obnoxious supervisor who was first called to the scene. I had to complain to the corporate offices because initially the store manager, after "checking" assured me that it was indeed Penney's policy to require ID.

  • 2 months later...

Posted
I received a written apology from the store manager and from the really obnoxious supervisor who was first called to the scene.

Hope they included some substantial store credit/gift certificates along with those written apologies after the hell they put you through.

  • 3 months later...
Posted
I had to complain to the corporate offices because initially the store manager, after "checking" assured me that it was

Crooked manager was simply lying to you to get you to shut-up and give-up your ID.

  • 5 months later...



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