Strange experience when I used my CC the other day

[Scarlet Ohara]

About the man with womans card and vice versa you have to keep in mind there are some names that are for both sexes. Like I always thought Taylor was a boys name, then there was a girl in my class with that name. Lindsey is another example.

THEN BEND THE RULES AND ASK FOR ID...

 

I had one lady that had a MANS name that was a customer...

 

This was not one of those BOY or GIRL NAMES

 

IT WAS LIKE MARK

 

Could have been a tranny

 

 

You mean like...

 

 

????

 

 

 

So where is this VISA agreement in writing? I would love to read it. And what address do we complain to? Visa or the Offenders?

 

My detective thinking cap thinks had they known the old men she would have smiled with some sort of air of recognition or familiarity when they handed her the card. OP would have noticed that.

 

I have been an Albertsons customer for five years same location. As soon as I asked to use my debit card as credit(for the rewards) they asked to see ID. I had to laugh they see me as often as twice a day!

 

I even said I come here everyday, you still don't know who I am? THey gave me some lame rule that it was Albertsons mandatory rule. Strangly enough, lately they have not been using that so called mandatory rule. Do you think this is ALbertsons way to deter people from using VISA and save a few bucks?

[BBQ123]

So, if a woman hands me a signed credit card that has a mans name on it, Im not to ask to see ID? Or rather, she can refuse to show ID? That doesnt seem right either.

 

This is a different case. In this case, FRAUD is suspected... when fraud is suspected the retailer needs to do a CODE 10 authorization which is a phone-in thing and they do what the operator says.

[Rogue]

About the man with womans card and vice versa you have to keep in mind there are some names that are for both sexes. Like I always thought Taylor was a boys name, then there was a girl in my class with that name. Lindsey is another example.

THEN BEND THE RULES AND ASK FOR ID...

 

I had one lady that had a MANS name that was a customer...

 

This was not one of those BOY or GIRL NAMES

 

IT WAS LIKE MARK

 

This just reminded me of that scene with Steve Martin in his movie "The Jerk" where he is working in a gas station pumping petrol and a car full of chicanos in a lowrider pulls up and the driver (male hispanic) hands him a CC. Martin looks at the CC and says something like "welcome Edna Goldstein can I filler up?" LOL!

 

 

OMG!!!

 

I never saw that movie. Now I HAVE to get the DVD!!!

 

You have me ROLLING, rogue!

NoBull, your cracking me up! I am laughing so hard just remembering that movie and then your response to my post. The movie "The Jerk" was released in 1979 and I have not seen it since then, so I am going to have to go rent it too! A ton of early classic Steve Martin slapstick and there are some really hilarious scenes! Let me know how you enjoyed it.

[GEORGE]

About the man with womans card and vice versa you have to keep in mind there are some names that are for both sexes. Like I always thought Taylor was a boys name, then there was a girl in my class with that name. Lindsey is another example.

THEN BEND THE RULES AND ASK FOR ID...

 

I had one lady that had a MANS name that was a customer...

 

This was not one of those BOY or GIRL NAMES

 

IT WAS LIKE MARK

 

Could have been a tranny

 

 

You mean like...

 

 

????

 

 

 

So where is this VISA agreement in writing? I would love to read it. And what address do we complain to? Visa or the Offenders?

 

My detective thinking cap thinks had they known the old men she would have smiled with some sort of air of recognition or familiarity when they handed her the card. OP would have noticed that.

 

I have been an Albertsons customer for five years same location. As soon as I asked to use my debit card as credit(for the rewards) they asked to see ID. I had to laugh they see me as often as twice a day!

 

I even said I come here everyday, you still don't know who I am? THey gave me some lame rule that it was Albertsons mandatory rule. Strangly enough, lately they have not been using that so called mandatory rule. Do you think this is ALbertsons way to deter people from using VISA and save a few bucks?

Not in a HOMEWORK mood

 

I have probably printed it here like 50 times

[Nostromo]

Well, I don't know what to think. Part of me wonders if this was something totally innocuous for which there is a simple explanation. Part of me wonders if it was something more.

 

On Friday April 28th, I was on my last day of a 7 day trip to Oregon. That afternoon, I stopped into a Dairy Queen in a small town on the coast. Between myself, parents, and people travelling with us, there was always someone who'd wanted some ice cream by the end of the day, and this was my 6th daily stop into DQ's in the area. Each time, I was the one to go in and order while everyone else waited in the car. Each time, I used the same CC to pay.

 

So I walked in and ordered a blizzard. Grand total: $1.99. The place was completely empy of patrons, except for two older men who came in behind me. When I pulled out my CC, the woman looked it over, then asked to see my ID.

 

For a split second, I was a little surprised, since I'd never been ID'd at any other DQ's in the area. However, I always appreciate it when someone does ask to see ID and gladly obliged.

 

A few minutes went by while they made my order, and during that time, the two older men placed their order. They were probably in their late 60's early 70's. Their total came to $18.54, at which time one of the men pulled out a CC. It was a grey card that said "US Bank Platinum".

 

The cashier took the card and ran it -- without asking to see ID. And that is what's bothered me ever since.

 

Ever since then, I kept telling myself that she probably knew them. This was a small town afterall. However, every time I think back to their conversation, I don't remember any sort of familiarity between the patrons and cashier.

 

On the other side of the coin, I'm wondering if a black man with a credit card could have sent off a red flag to the cashier in question.

 

So now I'm torn. Was going to chalk the whole thing up to perhaps a simple misunderstanding on my part. But now I think I might write a polite letter to the store manager. Explain to them what happened and tell them if it was a simple misunderstanding, they have my apologies. However, if it was perhaps something more, it would be a good idea for the store to enforce whatever CC ID policies they may have, to all patrons.

 

Anyway thanks for letting me vent.

 

 

Why didn't you say something THEN?

 

Sorry, but I don't have any respect for people who go against their instincts, and THEN complain about it. That certainly is not the way I operate.

 

I would have complained then and there, and demanded to speak to a manager.

 

 

The answer is simple: it really didn't begin to bother me until after we left the store. I have been in situations where I do not have to show ID, even though others may have to (my bank, where the tellers know me by name is a perfect example). Initially, I thought the same dynamic could have been present in this situation.

 

After I gave it more thought, and really jogged my memory as to the level of intimacy during the conversation between the patron/cashier, then I really began to question things.

 

FYI: your post was for the most part, helpful. However, whether or not you have respect for me is something I hardly care about, nor is that little tidbit relevant.

 

Constructive criticism is always welcome.

 

Snide remarks are not.

[GEORGE]

Snide remarks are not.

 

pfffffffffffff

[Nostromo]

Snide remarks are not.

 

pfffffffffffff

 

Yo George, I have a question.

 

You work at walmart right? If asking for ID on a signed card is a violation, then why do the wallys down here ask? Everyone I know who shops at the wallys in our area gets asked.

 

For a debit card, no. But definitely for a CC.

[GEORGE]

Snide remarks are not.

 

pfffffffffffff

 

Yo George, I have a question.

 

You work at walmart right? If asking for ID on a signed card is a violation, then why do the wallys down here ask? Everyone I know who shops at the wallys in our area gets asked.

 

For a debit card, no. But definitely for a CC.

UNINFORMED ASSOCIATES

 

I CAN'T GET INVOLVED IN INTER-STORE POLITICS

 

I have enough issues with the other stores in our TRI-CITY AREA

[NoBull]

Well, I don't know what to think. Part of me wonders if this was something totally innocuous for which there is a simple explanation. Part of me wonders if it was something more.

 

On Friday April 28th, I was on my last day of a 7 day trip to Oregon. That afternoon, I stopped into a Dairy Queen in a small town on the coast. Between myself, parents, and people travelling with us, there was always someone who'd wanted some ice cream by the end of the day, and this was my 6th daily stop into DQ's in the area. Each time, I was the one to go in and order while everyone else waited in the car. Each time, I used the same CC to pay.

 

So I walked in and ordered a blizzard. Grand total: $1.99. The place was completely empy of patrons, except for two older men who came in behind me. When I pulled out my CC, the woman looked it over, then asked to see my ID.

 

For a split second, I was a little surprised, since I'd never been ID'd at any other DQ's in the area. However, I always appreciate it when someone does ask to see ID and gladly obliged.

 

A few minutes went by while they made my order, and during that time, the two older men placed their order. They were probably in their late 60's early 70's. Their total came to $18.54, at which time one of the men pulled out a CC. It was a grey card that said "US Bank Platinum".

 

The cashier took the card and ran it -- without asking to see ID. And that is what's bothered me ever since.

 

Ever since then, I kept telling myself that she probably knew them. This was a small town afterall. However, every time I think back to their conversation, I don't remember any sort of familiarity between the patrons and cashier.

 

On the other side of the coin, I'm wondering if a black man with a credit card could have sent off a red flag to the cashier in question.

 

So now I'm torn. Was going to chalk the whole thing up to perhaps a simple misunderstanding on my part. But now I think I might write a polite letter to the store manager. Explain to them what happened and tell them if it was a simple misunderstanding, they have my apologies. However, if it was perhaps something more, it would be a good idea for the store to enforce whatever CC ID policies they may have, to all patrons.

 

Anyway thanks for letting me vent.

 

 

Why didn't you say something THEN?

 

Sorry, but I don't have any respect for people who go against their instincts, and THEN complain about it. That certainly is not the way I operate.

 

I would have complained then and there, and demanded to speak to a manager.

 

 

The answer is simple: it really didn't begin to bother me until after we left the store. I have been in situations where I do not have to show ID, even though others may have to (my bank, where the tellers know me by name is a perfect example). Initially, I thought the same dynamic could have been present in this situation.

 

After I gave it more thought, and really jogged my memory as to the level of intimacy during the conversation between the patron/cashier, then I really began to question things.

 

FYI: your post was for the most part, helpful. However, whether or not you have respect for me is something I hardly care about, nor is that little tidbit relevant.

 

Constructive criticism is always welcome.

 

Snide remarks are not.

 

Quite frankly, your whining about this situation AFTER the fact did not invite constructive criticism. Rather, as your post indicated, you simply wanted to vent, and as such, you must expect to have your actions called into question, as well.

 

A truly proactive individual would have handled the situation on the spot, or, in the alternative, would have ALREADY complained to Dairy Queen corporate, and/or to Visa International, rather than simply "venting" on an Internet message board.

 

If I feel that my rights have been violated, or that I am being treated in a disparate manner, I handle it. Certainly, this board encourages the sharing of information and experiences, but it appears you have done nothing constructive to address the situation.

 

The victim mentality just does not play well with me.

[ammorgan]

Snide remarks are not.

 

pfffffffffffff

 

Yo George, I have a question.

 

You work at walmart right? If asking for ID on a signed card is a violation, then why do the wallys down here ask? Everyone I know who shops at the wallys in our area gets asked.

 

For a debit card, no. But definitely for a CC.

 

I've gotten asked by Wally on my Paypal Visa card (can use as debit OR credit) Have actually run into a problem when I told them I didn't have my ID and they refused to let me use the card. So had to have hubby use HIS Paypal card (linked to the exact same account which they didn't know) since he had his ID on him. But that was before I knew about the signed card and the no ID required thing.

[Nostromo]

Snide remarks are not.

 

pfffffffffffff

 

Yo George, I have a question.

 

You work at walmart right? If asking for ID on a signed card is a violation, then why do the wallys down here ask? Everyone I know who shops at the wallys in our area gets asked.

 

For a debit card, no. But definitely for a CC.

UNINFORMED ASSOCIATES

 

I CAN'T GET INVOLVED IN INTER-STORE POLITICS

 

I have enough issues with the other stores in our TRI-CITY AREA

 

 

Gotcha.

 

That's what I thought.

[NoBull]

About the man with womans card and vice versa you have to keep in mind there are some names that are for both sexes. Like I always thought Taylor was a boys name, then there was a girl in my class with that name. Lindsey is another example.

THEN BEND THE RULES AND ASK FOR ID...

 

I had one lady that had a MANS name that was a customer...

 

This was not one of those BOY or GIRL NAMES

 

IT WAS LIKE MARK

 

This just reminded me of that scene with Steve Martin in his movie "The Jerk" where he is working in a gas station pumping petrol and a car full of chicanos in a lowrider pulls up and the driver (male hispanic) hands him a CC. Martin looks at the CC and says something like "welcome Edna Goldstein can I filler up?" LOL!

 

 

OMG!!!

 

I never saw that movie. Now I HAVE to get the DVD!!!

 

You have me ROLLING, rogue!

NoBull, your cracking me up! I am laughing so hard just remembering that movie and then your response to my post. The movie "The Jerk" was released in 1979 and I have not seen it since then, so I am going to have to go rent it too! A ton of early classic Steve Martin slapstick and there are some really hilarious scenes! Let me know how you enjoyed it.

 

 

I will! I love Steve Martin..."Planes, Trains and Automobiles" is one of my all-time favorite movies.

[ammorgan]

Snide remarks are not.

 

pfffffffffffff

 

Yo George, I have a question.

 

You work at walmart right? If asking for ID on a signed card is a violation, then why do the wallys down here ask? Everyone I know who shops at the wallys in our area gets asked.

 

For a debit card, no. But definitely for a CC.

 

I've gotten asked by Wally on my Paypal Visa card (can use as debit OR credit) Have actually run into a problem when I told them I didn't have my ID and they refused to let me use the card. So had to have hubby use HIS Paypal card (linked to the exact same account which they didn't know) since he had his ID on him. But that was before I knew about the signed card and the no ID required thing.

 

 

You know George...I worked as a cashier for a grocery store once and never remember being told on the computer training I took that I was supposed to ask for ID. Now when they used a check I was supposed to write down DL, and like birthdate I think.

[NoBull]

Snide remarks are not.

 

pfffffffffffff

 

Yo George, I have a question.

 

You work at walmart right? If asking for ID on a signed card is a violation, then why do the wallys down here ask? Everyone I know who shops at the wallys in our area gets asked.

 

For a debit card, no. But definitely for a CC.

 

I've gotten asked by Wally on my Paypal Visa card (can use as debit OR credit) Have actually run into a problem when I told them I didn't have my ID and they refused to let me use the card. So had to have hubby use HIS Paypal card (linked to the exact same account which they didn't know) since he had his ID on him. But that was before I knew about the signed card and the no ID required thing.

 

 

You know George...I worked as a cashier for a grocery store once and never remember being told on the computer training I took that I was supposed to ask for ID. Now when they used a check I was supposed to write down DL, and like birthdate I think.

 

Years ago (when I was in school), IIRC, some stores required a credit card number to back up a check. Anybody remember that?

[GEORGE]

Well, I don't know what to think. Part of me wonders if this was something totally innocuous for which there is a simple explanation. Part of me wonders if it was something more.

 

On Friday April 28th, I was on my last day of a 7 day trip to Oregon. That afternoon, I stopped into a Dairy Queen in a small town on the coast. Between myself, parents, and people travelling with us, there was always someone who'd wanted some ice cream by the end of the day, and this was my 6th daily stop into DQ's in the area. Each time, I was the one to go in and order while everyone else waited in the car. Each time, I used the same CC to pay.

 

So I walked in and ordered a blizzard. Grand total: $1.99. The place was completely empy of patrons, except for two older men who came in behind me. When I pulled out my CC, the woman looked it over, then asked to see my ID.

 

For a split second, I was a little surprised, since I'd never been ID'd at any other DQ's in the area. However, I always appreciate it when someone does ask to see ID and gladly obliged.

 

A few minutes went by while they made my order, and during that time, the two older men placed their order. They were probably in their late 60's early 70's. Their total came to $18.54, at which time one of the men pulled out a CC. It was a grey card that said "US Bank Platinum".

 

The cashier took the card and ran it -- without asking to see ID. And that is what's bothered me ever since.

 

Ever since then, I kept telling myself that she probably knew them. This was a small town afterall. However, every time I think back to their conversation, I don't remember any sort of familiarity between the patrons and cashier.

 

On the other side of the coin, I'm wondering if a black man with a credit card could have sent off a red flag to the cashier in question.

 

So now I'm torn. Was going to chalk the whole thing up to perhaps a simple misunderstanding on my part. But now I think I might write a polite letter to the store manager. Explain to them what happened and tell them if it was a simple misunderstanding, they have my apologies. However, if it was perhaps something more, it would be a good idea for the store to enforce whatever CC ID policies they may have, to all patrons.

 

Anyway thanks for letting me vent.

 

 

Why didn't you say something THEN?

 

Sorry, but I don't have any respect for people who go against their instincts, and THEN complain about it. That certainly is not the way I operate.

 

I would have complained then and there, and demanded to speak to a manager.

 

 

The answer is simple: it really didn't begin to bother me until after we left the store. I have been in situations where I do not have to show ID, even though others may have to (my bank, where the tellers know me by name is a perfect example). Initially, I thought the same dynamic could have been present in this situation.

 

After I gave it more thought, and really jogged my memory as to the level of intimacy during the conversation between the patron/cashier, then I really began to question things.

 

FYI: your post was for the most part, helpful. However, whether or not you have respect for me is something I hardly care about, nor is that little tidbit relevant.

 

Constructive criticism is always welcome.

 

Snide remarks are not.

 

Quite frankly, your whining about this situation AFTER the fact did not invite constructive criticism. Rather, as your post indicated, you simply wanted to vent, and as such, you must expect to have your actions called into question, as well.

 

A truly proactive individual would have handled the situation on the spot, or, in the alternative, would have ALREADY complained to Dairy Queen corporate, and/or to Visa International, rather than simply "venting" on an Internet message board.

 

If I feel that my rights have been violated, or that I am being treated in a disparate manner, I handle it. Certainly, this board encourages the sharing of information and experiences, but it appears you have done nothing constructive to address the situation.

 

The victim mentality just does not play well with me.

SUBWAY IN THE MALL GOT BUSTED BIG TIME!!!

 

THEY NO LONGER ASK FOR ID WITH SIGNED CREDIT CARDS

 

I HOPE THEY ENJOYED ASKING ME FOR ID

 

THAT WAS AN EXPENSIVE LUNCH THAT I DIDN'T EAT or BUY BECAUSE THEY ASKED FOR ID UPON PAYING AFTER THEY MADE THE SANDWICH and THE DRINK

[ammorgan]

Your being in school must be further back than my being in school I don't remember my parents writing a check and having to show a credit card too.

[NoBull]

Your being in school must be further back than my being in school I don't remember my parents writing a check and having to show a credit card too.

 

 

As if you paid attention back then...

[GEORGE]

Snide remarks are not.

 

pfffffffffffff

 

Yo George, I have a question.

 

You work at walmart right? If asking for ID on a signed card is a violation, then why do the wallys down here ask? Everyone I know who shops at the wallys in our area gets asked.

 

For a debit card, no. But definitely for a CC.

 

I've gotten asked by Wally on my Paypal Visa card (can use as debit OR credit) Have actually run into a problem when I told them I didn't have my ID and they refused to let me use the card. So had to have hubby use HIS Paypal card (linked to the exact same account which they didn't know) since he had his ID on him. But that was before I knew about the signed card and the no ID required thing.

 

 

You know George...I worked as a cashier for a grocery store once and never remember being told on the computer training I took that I was supposed to ask for ID. Now when they used a check I was supposed to write down DL, and like birthdate I think.

 

Years ago (when I was in school), IIRC, some stores required a credit card number to back up a check. Anybody remember that?

CHECK GUARANTEE CARD

 

CREDIT CARD COMPANIES WILL NO LONGER PAY FOR ANY BOUNCED CHECKS!!!

 

SO DON'T EVER GIVE YOUR CREDIT CARD FOR ID!!!!!!!!

[Rogue]

So, if a woman hands me a signed credit card that has a mans name on it, Im not to ask to see ID? Or rather, she can refuse to show ID? That doesnt seem right either.

 

This is a different case. In this case, FRAUD is suspected... when fraud is suspected the retailer needs to do a CODE 10 authorization which is a phone-in thing and they do what the operator says.

BBQ is correct regarding the CODE 10 in this case, here is the info from Visa International:

 

http://www.usa.visa.com/business/accepting...Ehtml|Code%2010

[ammorgan]

You know George I can't wait until somebody asks to see my ID on a credit purchase (we always use our card as debit though) or somebody at Wally World asking to see my receipt at the door. Because I'll just tell them NO.

 

I once got receipt'd at the door of Wally World simply because I had a 20 oz soda in my hand during Christmas season!

 

I mean pretty much everytime I've gone to Wal-Mart and bought a soda if I go to a cashier they ask if I want them bagged or they just automatically put them back on the counter after they've been scanned because they know that people will take them right back out of the bag to drink them.

[NoBull]

Snide remarks are not.

 

pfffffffffffff

 

Yo George, I have a question.

 

You work at walmart right? If asking for ID on a signed card is a violation, then why do the wallys down here ask? Everyone I know who shops at the wallys in our area gets asked.

 

For a debit card, no. But definitely for a CC.

 

I've gotten asked by Wally on my Paypal Visa card (can use as debit OR credit) Have actually run into a problem when I told them I didn't have my ID and they refused to let me use the card. So had to have hubby use HIS Paypal card (linked to the exact same account which they didn't know) since he had his ID on him. But that was before I knew about the signed card and the no ID required thing.

 

 

You know George...I worked as a cashier for a grocery store once and never remember being told on the computer training I took that I was supposed to ask for ID. Now when they used a check I was supposed to write down DL, and like birthdate I think.

 

Years ago (when I was in school), IIRC, some stores required a credit card number to back up a check. Anybody remember that?

CHECK GUARANTEE CARD

 

CREDIT CARD COMPANIES WILL NO LONGER PAY FOR ANY BOUNCED CHECKS!!!

 

SO DON'T EVER GIVE YOUR CREDIT CARD FOR ID!!!!!!!!

 

Thanks, George. I thought I was recalling correctly!

[ammorgan]

LOL NoBull, and what year did you graduate?

[GEORGE]

Your being in school must be further back than my being in school I don't remember my parents writing a check and having to show a credit card too.

APPROVED ID FOR CHECKS

 

STATE ISSUED DRIVERS LICENSE (FROM THE DMV)

 

STATE ISSUED ID CARD FOR NON DRIVERS (FROM THE DMV)

 

MILITARY ID

 

PASSPORT

[NoBull]

LOL NoBull, and what year did you graduate?

 

 

Trust me, sweetie...I'm hotter than you can imagine, so no use in trying to paint me out to be some old codger.

[cknykid]

JUST SAY NO TO ID WHEN ASKED

 

Thank you GEORGE! Yep, a valid signed card = NO ID!! I don't usually make an issue of this if my ID is requested, however, the last few times that this has happened to me, a manager was nearby and I did make a point of speaking directly with the manager.

 

In each instance I informed the manager that regardless of their internal CC acceptance policy, it is a direct VIOLATION of their merchant bankard agreement to request ID for a valid signed CC and that they could be reported.

 

Every single manager was shocked and surprised, however most were corporate lemmings just following internal policies without question. So we simply need to keep educating the world one lemming at a time!

 

AgentNos, I bet Dairy Queen has a corporate CC policy to always request ID and the cashier simply new the older "regulars" and did not request ID. But as NoBull mentioned, you should have raised the issue at the time. You can always write to Dairy Queen corporate and ask for a written response regarding their CC acceptance policies.

white elephant in the living room no one talks about. America is a very racist country, your ethnicity and color of skin determines what kind of treatment you will get in any given situation. It's the way it is.